The UPS Store

Reviews

• SM

  Sean Menzies

  4 days ago
  5.0
  Awesome place and crew! Douglas at 1050 W Alameda is a very thorough notary and an efficient manager, who helped me notarize a document as well train a new hire at the same time. Sharp and bright! Thanks Douglas and UPS!
• SM

  Sara Mason

  Nov 2, 2025
  5.0
  The consistent customer service of staff at this location (1050 West Alameda Blvd., Burbank CA) is extraordinary. I consider this “my” UPS store.
• MM

  Michael Masukawa

  Oct 24, 2025
  5.0
  They saved me from a literal nightmare and saved me over $800. I had to return an exercise bike from Amazon but I had thrown away the box and all packaging materials. The staff here was so kind and helpful, shoutout to TIARA who let me bring in all of the individual bike parts and got this monster to fit all in one box. Paying less than $50 to return an $880 bike is much better than a 20% restocking fee I would have paid if I had to return this directly to the manufacturer (which wasn’t even an option since I purchased thru Amazon). Such phenomenal service and I’m so thankful after losing all hope since I didn’t keep the original packaging and had lost all hope at returning this. Thank you UPS!!!
• JY

  Joe Young

  Sep 17, 2025
  5.0
  Victoria trainee and geo new trainee are amazing best one ever seen always helpful on shipments and other stufff
• CS

  C.M. S.

  Sep 1, 2025
  2.0
  Two stars because they were open on a holiday. Mikey does not like his job. Curt service, tosses things about, drops stuff. Does not say hello when you enter, does not say thank you or goodbye when you leave. I will not be using this franchise location again. Reporting the incident to corporate as well.

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