Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7874 in Burbank offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Location
Hours
Reviews
2.6
155 reviews
5 stars
51
4 stars
6
3 stars
6
2 stars
9
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unhelpful service from staff, particularly from a specific employee.
Management Issues
The store has been noted to have inconsistent management and staffing, leading to long wait times and disorganization.
Cleanliness
Several reviews mentioned that the store was unclean and disorganized, with piles of packages and a generally unpleasant atmosphere.
New Management
Recent feedback indicates that the store has undergone changes in management, with some customers expressing hope for improvement.
Operational Hours
Customers frequently reported that the store does not open at the posted hours, leading to frustration and wasted trips.
- BNBRAND NAMELESSNov 11, 20255.0Was mailing a lil coat jacket to my girlfriend in another state and needed a box. Thought Phoebe was very helpful with picking a good size and making sure everything was correct.
- APAndre (Playdre)Sep 18, 20255.0I was a bit late when I came to the store, but Ivan was really happy to help, and I finally sent that fax
- CPCollie PopSep 18, 20255.0Very friendly people.. new management … looks amazing!!!
- TTtylerirlSep 9, 20255.0Amazing customer service. Manager was extremely helpful and staff was very pleasant. Turned what can mos times be a pretty lame errand into an absolute breeze. Thanks again!
- HGHarley GeffnerAug 19, 20255.0Incredible experience! This business is recently under new management and the new owner Ivan is so nice! He and the staff were so helpful, and had huge smiles on their faces while helping me! I will be doing all my shipping business here going forward! Sad to see so many negative reviews about the old owner.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Burbank?
The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:30 AM to 3:30 PM.
Are there any holiday closures for The UPS Store?
The UPS Store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026.
What shipping and business services does The UPS Store offer?
The UPS Store offers shipping services, packing, professional printing, mailbox rentals, notary services, document shredding, faxing, computer access, and passport/photo ID services.
Can I use The UPS Store mailbox services for my mail and packages?
Yes, The UPS Store provides mailbox rentals for your mail and packages.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is there a way to contact The UPS Store directly via email or phone?
Yes, you can email them at store7874@theupsstore.com or call them at +1 818-450-8090.
Where is The UPS Store located in Burbank?
The UPS Store is located at 2416 W Victory Blvd, Burbank, CA 91506, USA.
What nearby fitness options are available near The UPS Store?
Enrichfit gym and professional sports venue is nearby, ideal for customers who want to combine a visit for shipping or printing with a workout session.
Are there any nearby dental services accessible from The UPS Store?
Yes, Burbank Family Dental and Thetoothfairychannel orthodontist and cosmetic dentist are nearby, convenient for customers who might want to schedule dental appointments near their shipping and business errands.
What restaurants or cafes are near The UPS Store for a quick meal or tea?
Round Table Pizza and It's Boba Time bubble tea and tea room are nearby, perfect for grabbing a bite or a drink before or after visiting The UPS Store.