Brand Certified
The UPS Store
2.7(163 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2416 W Victory Blvd, Burbank, CA
91506, United States
Certified by The UPS Store • Mar 01, 2026
(818) 450-8090
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/burbank/2416-w-victory-blvd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7874 in Burbank offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.7
163 reviews
5 stars
58
4 stars
6
3 stars
6
2 stars
9
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported excellent service from the new management and staff, highlighting their friendliness and helpfulness.
Management Issues
Several reviews indicated ongoing problems with management, including unprofessional behavior and poor communication.
Store Condition
Customers noted that the store was often unclean and disorganized, with complaints about the overall environment.
Operational Hours
Numerous reviews mentioned that the store frequently did not open on time, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences, many others reported negative interactions, particularly with specific staff members.
- LLLaura Lapin2 days ago5.0Ivan is always very helpful! Helps carry my items to car. Always friendly, and engaging. Recycles packaging. My dog is treated with kindness. The Excellent Customer Service here is greatly appreciated! Tysm!
- ZSZena SeastarFeb 20, 20265.0Diane and Alejandro are the best. Made my trip to this ups store seamless and I love how kind they were to me ^_^
- AGAmalia GuzmanFeb 17, 20261.0Omg the worst experience ever I was there to drop off and saw a fight between the employees and a Latina lady the worst part was when the lady working there told the costumer she was going to call ICE on her that was just very sad to see I ended up going to a different ups to drop off
- APAntonio PetixFeb 14, 20265.0I see this store is very low rated, but I just used it three days in a row to ship packages to where I’m moving and I was in and out with no problems every single time.
- YZYuzhe ZhangJan 28, 20265.0The lady provided the best ups customer service ever. Love it to return my Amazon here.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Burbank?
The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:30 AM to 3:30 PM.
Are there any holiday closures for The UPS Store?
The UPS Store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026.
What shipping and business services does The UPS Store offer?
The UPS Store offers shipping services, packing, professional printing, mailbox rentals, notary services, document shredding, faxing, computer access, and passport/photo ID services.
Can I use The UPS Store mailbox services for my mail and packages?
Yes, The UPS Store provides mailbox rentals for your mail and packages.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is there a way to contact The UPS Store directly via email or phone?
Yes, you can email them at store7874@theupsstore.com or call them at +1 818-450-8090.
Where is The UPS Store located in Burbank?
The UPS Store is located at 2416 W Victory Blvd, Burbank, CA 91506, USA.
What nearby fitness options are available near The UPS Store?
Enrichfit gym and professional sports venue is nearby, ideal for customers who want to combine a visit for shipping or printing with a workout session.
Are there any nearby dental services accessible from The UPS Store?
Yes, Burbank Family Dental and Thetoothfairychannel orthodontist and cosmetic dentist are nearby, convenient for customers who might want to schedule dental appointments near their shipping and business errands.
What restaurants or cafes are near The UPS Store for a quick meal or tea?
Round Table Pizza and It's Boba Time bubble tea and tea room are nearby, perfect for grabbing a bite or a drink before or after visiting The UPS Store.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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