Staples Print & Marketing Services

Reviews

• LD

  Laura Dietz

  Nov 10, 2025
  5.0
  Desmond at Burbank Staples exceed professionalism and helpfulness in printing our Veterans Appreciation Programs for our Military. He is wonderful.
• AP

  Alexey Pakhomenkov

  Aug 29, 2025
  5.0
  quick, professionally, good price
• SS

  Sharifa Salaam

  Jul 17, 2025
  5.0
  The printing service at my local STAPLES is always top tier. The products are always as expected. I have gotten banners, booklets, business cards, and more at the STAPLES in Burbank (at Empire Center). The staff is always helpful, friendly and on point with their support. This STAPLES is an easy choice for me!
• NE

  Nickcole Edwards

  Apr 14, 2023
  1.0
  Don't go here for printing. Go to FedEx on Olive. Better service.
• ZU

  Zip Up

  Jun 15, 2019
  1.0
  06.14.2019 I decided today to go to this store Burbank Impaire location to do a simple print operation. The same image had to be repeated on 4 sheets of plain paper. In the department "Help hand" there was a young woman worker who agreed to do this job. For 4 sheets of the same print, I would have to pay about $ 7. Well, I decided to let her do it. I think, it could be done in a maximum of 5 minutes. She said she would do it in 1 hour. I could not even think that she would really do the work that is being done in 2-3 minutes, for an hour. I went to the store while waiting for my order. Even I had a time to view my emails. She talked nicely with her manager and another employee and did nothing !!! When my patience ran out, I asked her about when my order would be completed? Her answer just hit me. She answer that she had not yet passed 1 hour from the moment she took my order! I was shocked! What disrespect for the client! What rudeness ! I understand now why shops lose their business. And this store on Saturday was 99% empty! No people was in store! Her manager Nick began to protect her. He was very rude to me. He decided to make this order himself. She explained to him in such a way that in the end he did absolutely wrong what I asked her when placing an order. Time was wasted. They stole from me 1 hour 15 minutes! I had to cancel the order in the end. I'm shocked by such rudeness in such a famous store. When I was driving along the road, I saw a man holding a poster. He asked for help. He lost his job and he had no money to buy food. I don’t understand why lazy and rude workers have food, work and wages. And other people don't have that. This man with poster can work in the store. And I am sure that he would do his work much faster and much better! I think that the store must answer for customers, why this famous store have now this lazy and very rude workers. There are many people in the country who could take this place. I'm sure about it. 06.15.2019 Today I was in Kinkos, my order was made!. Its took more than 1 hour 15 minutes. As a result, they brought me an incorrect order! I had to refuse. .... it's lost time and health. Today I was in this center and the worker .... completed exactly such an order in 10 minutes! This was done professionally and with respect to the client.

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