Staples

4.1
190 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Burbank, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2080 Empire Avenue, Burbank, CA
91504, United States

Hours

Reviews

4.1
190 reviews
5 stars
126
4 stars
21
3 stars
10
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unprofessional.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the restrooms, which were described as disgusting.

Product Availability

Customers noted inconsistent stock levels, with some expressing frustration over unavailable items, while others appreciated the good inventory.

Printing Services

The printing department received criticism for poor service and equipment issues, with some customers reporting dissatisfaction with their experiences.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly regarding helpful staff and the convenience of services like Amazon returns.
  • WJ
    Wendy Johnson
    Dec 24, 2025
    3.0
    This is my go to Amazon return store and my printing store! You’ll never be my restroom store, absolutely disgusting in every way! I hope management sees this and does something about this because it wasn’t just dirty from the day. It was stained dirty.
  • MN
    Marianne Noss
    Nov 30, 2025
    5.0
    My computer would not boot up on a Saturday so I immediately thought of Staples. I brought my computer over to the tech department. The technician, Angel, tested my computer and told me the battery was low. I would need a new battery but my operating system was old and probably would not support a new battery. angel told me about some new computers on sale and showed me a few. I ended up with the purchase of a new computer at a critical time, finishing up a doctoral dissertation. I needed the peace of mind to complete this large project. A new computer was my best choice. I am just awaiting the download of files to my new computer. Thank you to the tech department at Staples to help me complete my biggest educational endeavor.
  • EF
    Erik Friedl
    Nov 29, 2025
    5.0
    Needed to purchase a new printer and found the perfect fit at Staples. Outstanding product, pricing and service!
  • TT
    Tigran Tepoyan
    Oct 30, 2025
    1.0
    Horrible service. So: today I walked in to drop off some UPS packages. There was noone at the designated register. Person that was suppose to be there (SAM was his name) was standing near other register being on his sell phone texting while talking to another employee. He gave zero reaction after seeing me and only came to his register after I asked if anyone is there. He continued to be super rude and told me that while I am complaining he is getting paid to be on his phone. Weird. Not that anyone at Staples will care to tell SAM that customers (or whatever they have left there at Staples are important.) Good luck.
  • JJ
    James
    Oct 25, 2025
    5.0
    I was in hurry printing menus for am event I am bartending later tonight and a young man by the name of Andy was very helpful and informative. He went above and beyond to make sure I found what I needed and was out of the store quickly and on to my gig for the evening. Thank you. Really appreciate it.

Frequently Asked Questions About Staples

What types of services does Staples in Burbank, CA offer?

Staples in Burbank offers printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns, and Amazon pickup services.

What are the store hours for Staples in Burbank?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 6:00 PM.