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The UPS Store

4.0
(108 reviews)

Business Details

8251 La Palma Ave, Buena Park, CA
90620, United States
(714) 522-4752

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4931 in Buena Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Stanton Ave & Dale St. Across Street From Buena Park Mall.

Details

  • DeliveryNot available

Location

The UPS Store
8251 La Palma Ave, Buena Park, CA
90620, United States

Hours

Reviews

4.0
108 reviews
5 stars
81
4 stars
1
3 stars
0
2 stars
1
1 star
25
  • SS
    Suyim Saldana
    Jan 4, 2026
    1.0
    Horrible customer service walking up to the door at 3:59 not yet 4. I got to the door but the ups worker was already locking before 4 making eye contact with me seeing i had a cam boot and a couple package struggling as I am disabled, ignore my request to be let in as he was locking the door before closing. Just because he had just cleared the line from the outside inside. Update I went back to talk to the manager and as I was talking to him the employee kept interrupting me and telling me I was wrong and to “come on time next time” mind you I depend on rides. Horrible customer service to talk to a customer in that manner
  • MC
    Marina Colin
    Dec 11, 2025
    5.0
    Wong’s outstanding service AND patience was above and beyond. I was having issues with an email document I sent ups store 4931 multiple times and he kindly asked to help so I gave him My phone and walla, I got My document printed! Always a pleasant experience at this location. Thank you.
  • AB
    Andrew B
    Dec 8, 2025
    5.0
    Great customer service every time I come in from alex!
  • TT
    Tmo
    Dec 5, 2025
    1.0
    This is the only UPS Store I’ve been to that charges for taping a box. I had two returns and only needed one strip of tape on one side, yet they still charged $2 because it was “oversized.” I asked if they could accommodate this once since I’m a returning customer and didn’t have tape on hand, but they refused. How does $2 justify a single strip of tape? Feels like they’re just trying to make a quick buck. Poor customer service.
  • JH
    Joni Herman
    Dec 3, 2025
    5.0
    The best staff at this UPS store. I’m there daily since I have a mailbox with them. The young people there are always cheerful and helpful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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