Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2574 in Brea offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brea Gateway Center : Brea Blvd & Imperial Hwy Between Ralphs & Rite Aid.
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
89 reviews
5 stars
78
4 stars
2
3 stars0
2 stars
2
1 star
7
- CACarole AyusoOct 23, 20255.0This store always provides excellent service.
- DGdavid gillOct 9, 20255.0Marva, Saul, and the team are always so helpful. Everyone gets greeted with a genuine smile and is taken care of in an efficient manner. It doesn't matter where I am in Orange County, I always make it a point to come to this UPS store because of the exceptional service.
- MMMilli MindsetSep 28, 20251.0The Worst Customer Service Experience at UPS Today I had one of the most frustrating experiences at UPS. From the moment I walked in, it was clear that the staff had no interest in helping. Their attitude made it feel like my concerns didn’t matter, and instead of offering solutions, they brushed me off as if I was wasting their time. What stood out the most was the complete lack of care. Not once did anyone take accountability or even try to show empathy. The tone was dismissive, and when I asked questions to understand what was going on, I was met with blank stares and unhelpful answers. It felt like the employees were doing everything they could to avoid assisting me. Customer service should be about problem-solving, respect, and a willingness to help. Unfortunately, UPS failed at every level today. Instead of feeling supported, I left frustrated, unheard, and disappointed in a company I trusted.
- SNSophia NguyenSep 2, 20255.0I had a great experience with UPS! The staff were incredibly friendly and went out of their way to be helpful. They answered all my questions patiently and made the process smooth and easy. It’s rare to find service that’s both professional and genuinely kind—highly recommend!
- AGAlek GilbreathAug 22, 20255.0Had a huge last minute shipment we needed dropped off, and Saul and Eddie gave exceptional service and worked very hard in the 100 degree heat helping us unload and check in all our packages.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Brea?
The UPS Store in Brea is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Brea is open on Sundays from 11:00 AM to 4:00 PM, but hours may vary on holidays.
What services does The UPS Store in Brea offer?
Services include expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Does The UPS Store in Brea offer mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages.
What payment methods are accepted at The UPS Store in Brea?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store in Brea?
Yes, customers can save big with special offers and coupons available on their website.
What should customers know about holiday hours at The UPS Store in Brea?
The store is closed on November 27, December 25, 31, January 1, and January 19, but remains open with regular hours on November 11 and 28.
How can customers reach The UPS Store in Brea by phone or email?
You can call them at +1 714-256-4501 or email store2574@theupsstore.com for inquiries.
What nearby places can I visit before or after visiting The UPS Store?
You can visit Mio Jewelry & Design for fashion accessories and pet owners might stop by Pet Supplies Plus Brea nearby.
Are there nearby services that complement visits to The UPS Store in Brea?
Yes, Shred Nations offers shredding services, and nearby hair salons like Fantastic Sams Cut & Color and Vanity The Salon provide grooming services.
What nearby places could help customers find their way to The UPS Store at Brea Gateway Center?
The UPS Store is located between Ralphs and Rite Aid in the Brea Gateway Center, making these stores useful landmarks for navigation.