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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Brea, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
2.6
121 reviews
5 stars
42
4 stars
7
3 stars
3
2 stars1
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Staff Attitude
Many customers reported a negative attitude from employees, including condescension and a lack of professionalism.
Inconsistent Experiences
While some customers had positive interactions with specific employees, the overall sentiment indicates a significant inconsistency in service quality.
Operational Issues
Customers experienced issues with package acceptance policies and staff refusal to assist with basic requests, leading to frustration.
- JAJeff AmannJan 3, 20261.0Horrible customer service! They don't care about their customers!
- CPCharith PereraJan 2, 20261.0Service very bad! I feel like I came to third grade store! Normally FedEx has standard! No customer service! No hi no good morning! I never go to the store again!
- ASArsen StepanianDec 23, 20251.0Horrible customer service. The manager Jose was extremely rude and condescending. No acknowledgement of customer needs and avoided any and all questions I had. All staff was rude and I felt extremely ganged up on. Super hostile, horrible experience.
- JHJ HDec 6, 20251.0I expect a basic level of professionalism when interacting with customer service representatives, and that was not my experience with Johnathan at the FedEx Office located at 1615 E. Imperial Hwy., Brea CA 92821. I was shipping an item in a cylinder tube, and the contents were knocking. Johnathan informed me that FedEx could not accept the package in that condition, which was reasonable. I opened the tube and saw that adding a small piece of paper would resolve the issue. When I asked for a piece of discarded paper, Johnathan declined and stated that “the cameras might see me.” While I understand this is a busy season, a basic willingness to assist customers with simple, reasonable requests is a core expectation in any service environment. Experiences like this influence where I choose to take my business. I hope this feedback is used to reinforce service standards and ensure more consistent customer interactions moving forward.
- NBNadia BostonDec 3, 20251.0This location consistently fails to assist customers, even with basic services that other FedEx locations complete immediately. Staff were disengaged and unresponsive despite having no customers. Based on other reviews, this appears to be an ongoing customer service issue that may require management attention.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Brea offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax, passport photos, online notary, lamination, and binding services.
What are the business hours for FedEx Office Print & Ship Center in Brea?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I order printing online for pickup or delivery at FedEx Office in Brea?
Yes, you can upload documents using FedEx Office Print Online to have prints ready for convenient pick-up or delivery.
Does FedEx Office in Brea offer passport photo and visa services?
Yes, FedEx Office provides passport photo services, and there is a RushMyPassport service located within the FedEx Office for faster passport processing.
Are there any nearby dining options near FedEx Office Print & Ship Center in Brea?
Nearby dining includes Panini and Panini Kabob Grill for Mediterranean cuisine, Yori Modern Japanese Cuisine for Asian food, and Buca di Beppo for Italian meals.
Where can customers grab a quick dessert near FedEx Office in Brea?
Creamistry and Pinkberry Brea are nearby options for ice cream and frozen yogurt, and Jax Donut House serves donuts and specialty treats.
Are there any nearby health and beauty services close to FedEx Office in Brea?
Yes, you can find European Wax Center for waxing, Greatest Nails & Spa, Casey Kim Brows makeup artist, and Extensions by Lina hair salon nearby.
Does FedEx Office Print & Ship Center provide design services?
Yes, design services are one of the offerings at the Brea location to support your printing needs.
What brands and software are supported at FedEx Office in Brea for printing and design?
They support brands and software such as Kinko's Copies, FedEx Express and Ground, AT&T Wi-Fi, Leadsplease, Sony PictureStation, Microsoft Office 2010 Professional, Adobe CS3 Suite including Acrobat, Illustrator, Photoshop, PageMaker, and InDesign.