United States Postal Service

2.4
130 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10191 Linden Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10191 Linden Ave, Bloomington, CA
92316, United States

Hours

Reviews

2.4
130 reviews
5 stars
39
4 stars
6
3 stars
2
2 stars
4
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others, particularly a few named individuals, are reported as rude and unprofessional.

Staff Attitude

Several reviews highlight a negative attitude among staff, with reports of rudeness, lack of patience, and unprofessional behavior, particularly towards certain demographics.

Service Efficiency

Customers expressed frustration with delays in package handling and service efficiency, noting that packages often sit for extended periods without updates.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service and assistance.

Need for Improvement

Overall, there is a strong call for better training and management to address the issues of rudeness and inefficiency at this location.
  • SG
    Sandra Garcia
    Oct 23, 2025
    5.0
    Great Service and very friendly staff!
  • CG
    Claribel Garcia
    Jul 23, 2025
    2.0
    Employee (didn’t get her name) of African American decent in her mid 40’s was very rude to a customer. The customer asked her if she can give her the address to another facility and she told the lady in front of me “No! Use your phone…those kids (points at her children) are on their phone all the time anyway” that is so mean, rude and unprofessional.
  • BF
    Blanca Flores
    Jul 2, 2025
    5.0
    ¿ Hay mismo toman la fotografía para el pasaporte?
  • RM
    Rosa Macias
    Jun 11, 2025
    5.0
    I would like to first say thank you to the post master that came out to the front to assist me with what was going on at the counter with a postal worker . He came out look thru the computer did what he had to do so I was able to pay for my P O Box and go on with my day . With no late fees . Gracias , I did not catch your name . You know who you are . Handled the situation like a Boss .
  • JC
    JM Cannon
    Apr 12, 2024
    2.0
    I used to come to this location, got excellent service. Visited today and only one employee assisting customers. She was rude, acted like she didn't understand what ppl were asking for. guess Rialto is my location to go to now.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.