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Visit your local Post Office™ at 10191 Linden Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others, particularly a few named individuals, were reported as rude and unprofessional.
Service Efficiency
Customers expressed frustration with delays in package processing and service efficiency, with many packages reportedly stuck for extended periods.
Staff Attitude
Numerous reviews highlighted negative attitudes from staff, particularly towards certain demographics, leading to feelings of discrimination and unprofessionalism.
Positive Experiences
Despite the negative feedback, several customers praised specific employees for their helpfulness and the overall friendly atmosphere during their visits.
Management Issues
There are concerns about management and training, with calls for better customer service training and improved handling of customer complaints.
SG
Sandra Garcia
Oct 23, 2025
5.0
Great Service and very friendly staff!
CG
Claribel Garcia
Jul 23, 2025
2.0
Employee (didn’t get her name) of African American decent in her mid 40’s was very rude to a customer. The customer asked her if she can give her the address to another facility and she told the lady in front of me “No! Use your phone…those kids (points at her children) are on their phone all the time anyway” that is so mean, rude and unprofessional.
JC
JM Cannon
Apr 12, 2024
2.0
I used to come to this location, got excellent service. Visited today and only one employee assisting customers. She was rude, acted like she didn't understand what ppl were asking for. guess Rialto is my location to go to now.
YP
Yolanda “Yoyo” Pinedo
Jan 25, 2024
5.0
I must say after reading all the reviews I was nervous about going here especially because it's right around the corner from me and being disabled it's just really convenient for me to go here but the stealing was a bit much but I ended up going right before closing and believe me I had a great experience They were friendly and I went back the next day and I got the same treatment 😊 so thank you ladies for a great experience 😊
ST
stephanie torres
Mar 30, 2018
1.0
Patricia was extremely rude, raises her voice to try to explain a situation and she acts like she is the owner of the post office. When I ask her for her name she said Pat, I asked her for her last name she said I'm just Pat, did not give me her last name. Another customer informed me her name was Patricia, and that everytime she comes in she is always rude. She does not know how to speak to customers correctly and speaks to them like they do not understand and acts like their is not anyone above her.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 10191 Linden Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before you apply.
Do I need to schedule an appointment for passport services here?
Most Post Offices with passport services have set hours and require appointment scheduling via the online scheduler. Limited walk-in passport hours are available at select locations.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Are Post Office boxes available and how can I reserve one?
Yes, PO Boxes are available. You can search for available boxes and reserve one securely online, then complete your setup in person with two valid IDs.
When is this Post Office open?
Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Can I access PO Boxes in the lobby outside normal hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for specific lobby hours.
Which nearby place can I visit for storage and packing supplies?
Extra Space Storage is located nearby and offers self-storage services as well as packing supplies, convenient if you're shipping from the Post Office.
Are there places to eat near the Post Office where I can grab a quick meal before or after my visit?
Yes, nearby are restaurants such as I'm Single (Korean cuisine), Dairy Queen Grill & Chill (fast food and ice cream), and Ozzies Teppanyaki Grill (food truck).
Where can I find public services or community centers near this Post Office?
Nearby are another United States Postal Service location and the Bloomington Post Office, as well as the San Bernardino County Fire Department Station 76 Bloomington and the City of Bloomington administration.