United States Postal Service

3.0
24 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 42166 Big Bear Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
42166 Big Bear Blvd, Big Bear Lake, CA
92315, United States

Hours

Reviews

3.0
24 reviews
5 stars
10
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0
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0
1 star
11
  • KK
    Kristen
    Dec 15, 2025
    1.0
    I am DEVASTATED. I considered Karen a good friend from 2020 to 2022. When criminals my mother evicted, coerced Big Bear Sheriff personnel, to obstruct ALL my mail, even DMV and Superior Court mail. in 2025, I went back to Karen at Vons center to rent a PO BOX. Karen did everything she could to disuade me from renting a PO BOX... she even got mean when I pleaded to rent a PO BOX... I was hurt, as a disabled cancer patient who has and continues to be harassed by Sheriff personnel especially Everman. ... I thought they couldn't coerce Karen into the harassment campaign...but they did. I am DEVASTATED. SO, I am now taking all my evidence to the FBI .that clearly proves criminal destruction of my life by Sheriff personnel, and proven obstruction of my USPS MAIL ..I own my beloved lil house, free and clear. NO ONE in Big Bear, will EVER force me out. I'm just devastated that Karen would go along with shocking harm...but I think they coerced her. PRAY that this stalking and harassment, is ONLY happening to ME, and no one else. I will be in the news.
  • MM
    Mike Mantor
    Nov 17, 2025
    1.0
    So when did they start closing for lunch 12:30 to 1:30, this is really poor service at this post office closed on weekends closed for an hour for lunch, missing mail now and then, who's running this place?
  • CA
    Czr Apex
    Nov 6, 2025
    5.0
    This place is fantastic Karen is such a wonderful person she makes going to the Post Office a dream.
  • ML
    MARY LANGEVIN
    Oct 8, 2025
    5.0
    I agree that this is the best post office I’ve n Big Bear. Jeff was so accommodating and professional. Don’t rely upon the negative reviews as my visit today was awesome!
  • GR
    GeoRider92 (Todd De Rose)
    May 4, 2023
    1.0
    If I could give no stars or even negative points for this Post Office I would. Karen and the others that work there are terrible, no understanding of how to treat people, no customer service. Rude and offensive no matter how polite or nice you are to them. I had to go in there to pick up a package and she was so rude. All I did was ask about postage rates and she tossed me a list of prices and pointed to the prices on the wall and I didn't get my question answered. This is where our taxes and hard earned money goes wow. To bad this is the system that we are stuck using and to bad complaints don't get handled. No wonder why the postal service is failing. I would not recommend using this Post Office, try to get into another one. All the employees at this office should be fired starting with Karen.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.