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Brand Certified

United States Postal Service

2.8
(64 reviews)

Business Details

472 Pine Knot Blvd, Big Bear Lake, CA
92315, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 472 Pine Knot Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
472 Pine Knot Blvd, Big Bear Lake, CA
92315, United States

Hours

Reviews

2.8
64 reviews
5 stars
25
4 stars
3
3 stars
2
2 stars
4
1 star
30
  • AD
    anthony duarte
    Feb 16, 2026
    5.0
    I have not had anything serious through this post office. Mail the got returned to sender were incorrectly addressed. Staff has always been patient and helpful. Christmas time it can get congested. The problem I have is all the repetitive things like brochures, excessive political rhetoric, and ice. A small price to pay !!
  • RN
    Raegan Newman
    Jan 26, 2026
    5.0
    I came in to pick up a few packages from Amazon when I was up here in August and the staff was very friendly and helpful. I just came in again this week to pick up another package for general delivery because a lot of homes in Big Bear do not have mailbox delivery. I find that very bizarre. Quick efficient service. No complaints.
  • GW
    Greg Wilber
    Dec 21, 2025
    5.0
    The employees are true professionals behind that counter! Handle all situations very well with patience.
  • KK
    Kristen
    Dec 15, 2025
    1.0
    As a known cancer patient on a walker, around Big Bear, I went into Pine Knot office to send my brother in Ohio, a CERTIFIED MAIL parcel that included my houses' GRANT DEED, in case I died. . I noticed the employee, intentionally put little red stamps, only HALF ON, the large USPS envelope, and the stamps hung half off, so they could be stuck in sorting machines and destroyed. Sure enough, my 16 dollar CERTIFIED parcel was never received by my brother...my houses GRANT DEED is in someone's possession...ALONG with my DMV items including my cars PINK SLIP,: registration,: METAL LICENSE PLATES, registration tags, and my renewed Driver license,. My birth cert was then stolen out of my house. Sheriff personnel had been harassing me since my mother evicted thugs from our rental house. I AM SCARED. I can't go to Sheriff, so I was directed to go to FBI. WISH me luck, my kindly Big Bear friends.
  • JS
    John Shelton
    Dec 1, 2025
    1.0
    Unfortunately there is no rating lower than one star, they only have 1 worker behind the counter in the morning and any service you use that doesnt specify its delivery service Good luck getting your package before they return to sender within an hour through usps.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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