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Visit your local Post Office™ at 472 Pine Knot Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
472 Pine Knot Blvd, Big Bear Lake, CA
92315, United States
Hours
Reviews
2.9
56 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
4
1 star
25
- TBTrevor BSep 11, 20252.0The people who work here are wonderful (+1 star), but overall the USPS service (or lack thereof) on this mountain is hot garbage. We get over a million tourists a year, and obscene amounts of money move through this city. Despite this, the local postal service refuses to deliver to most residents. This highlights the true incompetence of this organization. I recently ordered a package from a company that did *not* allow deliveries to PO boxes. The delivery in question was sent via UPS to my home instead, with USPS operating the "last mile". Except, the USPS organization refuses to do this part of their job for us on this mountain. The thing is, they DON'T TELL CARRIERS THIS. Locals know that in situations like this, the best-case scenario is an urgent trip to the post office *same-day*, or else the package will be sent back down the mountain as "rejected" or "undeliverable" by the next. This is such a wonderful and special place to live, I will never understand why the USPS organization treats us locals like second-class citizens. When I first moved here, they (corporate phone line) told me no PO boxes are free over the phone. This was a lie, and because of that lie I still pay for a PO box because I don't want to go through the hassle of changing my address with the state, and three dozen other areas that require a mailing address. Shame on USPS, taking advantage of us. I used to be a huge fan of this service, and supported it proudly. Now, I genuinely and truly hope they fail. If that happens, I hope the people who work on this mountain for them get better jobs. These are good people working for a terrible company that, unfortunately, we locals are all FORCED to use.
- YVYolanda ValladaresAug 4, 20251.0I typically don’t leave reviews, but I felt it was important to share my recent experience. During my visit, I encountered an employee — a bald gentleman — whose demeanor was unexpectedly rude and unprofessional. It was disappointing and left me feeling uncomfortable, to the point that I’m hesitant to return. Customer-facing employees should uphold a standard of courtesy and respect, as these qualities are essential in creating a welcoming environment. On a positive note, the staff at the Sugarloaf Post Office consistently provide exceptional service and exemplify kindness. Experiences like those should be the standard everywhere.
- KMKathy McIntireJul 23, 20255.0Friendly staff and do the best they can...
- SESteven Abramson (EVIAN)Jun 10, 20255.0Friendly staff, nice building, good location.
- PCPeter ChenApr 10, 20213.0Just moved to Big Bear Lake and didn’t notice any mail boxes so decided to call the Post Office to get a quick update. Problem is nobody picks up and “phone system off” and hangs up. No menu selection to speak with anyone or to find our answers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 472 Pine Knot Blvd?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 472 Pine Knot Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box and what are the costs?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm. Prices vary by location, so check availability and pricing there.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. Contact your local Post Office to confirm.
What nearby attractions can I visit before or after using the Post Office?
You can visit Pine Knot Park, Rotary Pine Knot Park Playground, and Big Bear Lake for outdoor activities and relaxation near the Post Office.
Are there any nearby restaurants I can check out when visiting the Post Office?
Nottinghams Tavern, Laguna Grill, and De La Nonna are nearby dining options where you can enjoy American, Mexican, or pizza dishes.
How can nearby transportation options help me access the Post Office?
Big Bear Lake Shuttle offers travel services nearby, making it convenient to reach the Post Office and explore the area.
What local services are available near the Post Office for additional assistance?
Essential Tax and Bookkeeping offers accounting services nearby if you need financial consultation while in the area.