ALO

Reviews

• CV

  Cathy Verghetti

  Feb 13, 2026
  1.0
  Clearly it is understandble why the CEO makes so much money from this Company....They are taking all of the consumers money and throwing out customer satisfaction! Sadly they don't have policies as good as their competitors or even Walmart! Very disappointing.
• UK

  Uzair Khan

  Dec 11, 2025
  1.0
  * DO NOT BUT ALO PRODUCTS * One of the worst and most shocking experiences we’ve ever had with a so-called premium brand. We bought a top from Alo and it caused bruises on my wife’s skin after wearing it. A clothing item should NEVER injure a customer — this is completely unacceptable and raises serious concerns about the quality and safety of their products. We trusted Alo because of its reputation and premium pricing, but instead we ended up with a product that physically harmed my wife. The disappointment and frustration are beyond words. At this price point, the last thing you expect is a dangerous and defective product. Alo should be ashamed that something like this even made it to shelves. No proper quality control, no safety checks, nothing. Just marketing and hype. We will not recommend Alo to anyone until they take responsibility and compensate for the damage caused. If this is how they treat customers and handle product issues, then people deserve to know the truth before they buy. Extremely disappointed and absolutely unacceptable.
• AA

  A

  Nov 27, 2025
  1.0
  Extremely bad customer service and product: I cancelled my subscription, sent them data removal requests - they didn't comply! They don't stop sending emails. Next step is reporting them to the regulatory authorities.
• KJ

  Kevin Johnson

  Nov 23, 2025
  1.0
  Alo has some of the worse customer service ever. Long wait times to speak to reps, weak chat connectivity. Alo keeps sending me orders I didn’t ask for in the wrong size. Absolutely the worse customer service!
• AM

  Andrea M.

  Nov 6, 2025
  1.0
  literally the worst customer service on the planet....I am no longer ordering from them. My package was lost in shipping (it was a return back to Alo). No one wants to take accountability from Reshop to Alo. I cannot file a claim with UPS bc I technically don't own the UPS label, Alo does. Chat with Alo were these generic templates on how we thank you for shopping Alo and completely understand how frustrating this is for you blah blah blah with zero results. $88 for a sports bra and that kind of service? No thanks.

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