Brand Certified
United States Postal Service
2.3(184 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2000 Allston Way, Berkeley, CA
94704, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 Allston Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
184 reviews
5 stars
46
4 stars
9
3 stars
7
2 stars
10
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often due to understaffing and slow service.
Passport Services
The passport service was frequently criticized for poor management, misinformation, and unprofessional behavior.
Inconsistent Hours
Customers expressed frustration over misleading information regarding operating hours and appointment availability.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards dissatisfaction.
- CMCharlie La Mothe1 day ago1.0Arrived 10 minutes before closing, was told they wouldn’t accept me.
- ZZZ ZJan 21, 20261.0I waited at the U.S. Post Office for over one hour while Jade was assisting a customer with a passport appointment. The passport service took an extremely long time, and no other employees were available to help the waiting customers. Several service windows remained empty during this time. After finishing, Jade left to take a break without arranging coverage. Customers were left waiting with no assistance or explanation.
- HHHouman HediyehJan 17, 20261.0Prepare to spend 30 to 45 minutes to mail a simple letter through this branch
- AMAshwin MudigondaJan 17, 20262.0Useless reviewing USPS but the folks here are the most unhelpful I have seen. The black woman running the Saturday show seems to get a kick out of yelling at folks to stand behind the line while rolling her eyes. Go elsewhere if you value your dignity.
- IMIsland City MediaJan 5, 20261.0When the rain stops, the cameras are coming.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2000 Allston Way offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at the 2000 Allston Way Post Office?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office.
What are the Post Office's hours of operation?
Open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 3:00 PM. Closed on Sundays.
Can I access my PO Box after normal hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with your local Post Office.
What nearby places can help me find the United States Postal Service at 2000 Allston Way?
Nearby landmarks include the Berkeley City Hall and Berkeley Public Works Department, which can help you locate the Post Office.
Are there any nearby spots to visit before or after my postal visit?
You can visit nearby community centers such as the YMCA Mind and Body Studio or enjoy a meal at Lox Stock and Bagel restaurant after your visit.
Can I combine my visit to the Post Office with visits to other services in the area?
Yes, nearby legal services like Adams Law Office and health services such as Integral Health are convenient to visit along with the Post Office.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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