Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2000 Allston Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
179 reviews
5 stars
46
4 stars
9
3 stars
7
2 stars
9
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Passport Services
Numerous reviews highlighted issues with passport services, including misinformation about appointment availability and long wait times.
Long Wait Times
Customers frequently mentioned long lines and slow service, often due to understaffing.
Inconsistent Information
Several reviews pointed out discrepancies between online information and actual services offered at the location.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and positive interactions.
- BPBruce Pan6 days ago1.0Absolute worst USPS I’ve ever been to. I wish I can give a 0 stars rating, but even that would be too high. I had one 1.2lb package to ship out and I went in at 4:48pm when the closing time was 5:00pm. The middle aged man was shouting at everyone in line to “have everything ready or leave.” When it was my turn he told me I needed to have everything ready. I replied with “I thought you were supposed to print the shipping label” as I didn’t have a label printer and I saw him printing one out for the lady before me. He replied with “I’m not supposed to do nothing. This is not FedEx or the UPS. You’re supposed to have everything ready.” Super rude and unprofessional. Got out at 4:56pm, still before closing. Fedex is across the street so i took my business there. Better hours and no nasty attitude. The employees at this USPS don’t seem to give a crap about you, so it’s unlikely they’ll put much care into your packages. With all these negative reviews you’d think management would look into it, but I don’t think that’s happening any time soon.
- NNNikSep 5, 20251.0Came in at 2:45pm for a passport and this is my third time. Rude nasty black lady said she was clocked out and logged out yet the sign says until 3:30pm and the gentleman told me to comeback before that time. Then the lady was arguing me down talking about she have someone where to be and she’s the only one who does passports. They should do an update online ahead of time of have a notice for individuals if they’re closing early. Just beyond unprofessional!
- PBPortia BeeneJul 16, 20255.0I had an appointment for my passport today and An employee named Erica was just fabulous! She was so pleasant and helpful to each customer. Very thorough and timely! Strong recommend!
- HPHenry PhamJun 24, 20255.0Erica helped me out with my Passport today . She was very helpful and patient . Thank you for your help today !
- MKMarika KupravaJun 4, 20252.0There was a long line, and only one Asian lady appeared to be assisting customers. (Wed June 4) She was helping one person with passport paperwork for about 40 minutes, during which three people left visibly frustrated. When I respectfully addressed two other staff members who were walking back and forth and appeared to be ignoring the line, one of them - a Black woman, probably in her 50s with dreadlocks - responded in an unexpectedly defensive and sarcastic manner. Her interaction came across as unprofessional. Hopefully, the service and engagement levels will improve at this location 🤞
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2000 Allston Way offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at the 2000 Allston Way Post Office?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office.
What are the Post Office's hours of operation?
Open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 3:00 PM. Closed on Sundays.
Can I access my PO Box after normal hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with your local Post Office.
What nearby places can help me find the United States Postal Service at 2000 Allston Way?
Nearby landmarks include the Berkeley City Hall and Berkeley Public Works Department, which can help you locate the Post Office.
Are there any nearby spots to visit before or after my postal visit?
You can visit nearby community centers such as the YMCA Mind and Body Studio or enjoy a meal at Lox Stock and Bagel restaurant after your visit.
Can I combine my visit to the Post Office with visits to other services in the area?
Yes, nearby legal services like Adams Law Office and health services such as Integral Health are convenient to visit along with the Post Office.