United States Postal Service

2.5
48 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1521 Shattuck Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1521 Shattuck Ave, Berkeley, CA
94709, United States

Hours

Reviews

2.5
48 reviews
5 stars
14
4 stars
4
3 stars
0
2 stars
3
1 star
27
  • MR
    Maryam Rahimi
    Nov 12, 2025
    1.0
    I had very bad experience on postal service between 12:40 pm- 1:17 pm on Wednesday November 12th, 2025 on this address (1521 Shattuck Ave., Berkeley, CA 94709). The old man is very rude,yelling at me for no reason, very very disrespectful and impolite. He is not listening to the customer concerns and questions. He is not nice and he is not patient with customer.
  • KF
    Kimbol Franco
    Jul 16, 2025
    1.0
    The old man is very rude,yelling at me for no reason, very very disrespectful and impolite
  • IL
    Ian Larry
    May 28, 2020
    5.0
    Excellent service.
  • GG
    G G
    May 9, 2018
    2.0
    Tony Rocha was helpful but needlessly abrasive and sour. I hope i caught him on a bad day and this isnt just how he goes through life. Basic questions were taken as an attack on his intelligence ("will this box fit in here?" "Well ive been working here for 20 YEARS so i think id know if something fit") he also was incredibly rude when i accidentally didnt fill out a portion of the shipping info the first time. (Loudly, in front of everyone and with a demeaning and hateful tone: wow. You didnt fill out ANY of this.) You work with all walks of life. There was no need to be so unkind. People make mistakes, hate to be the one to tell you. I truly hope this was a unique experience and that Tony Rocha feels better soon, or else finds a job where he doesnt work with people every day. He doesnt seem to like it much.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.