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Visit your local Post Office™ at 290 E L St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I was there on Saturday for a passport application. At first a gentleman was serving me. He said I needed to make an appointment. I needed a weekend appointment because I work during the week. With Thanksgiving coming up, we set up a date in December. One of the lady workers overheard the conversation and stepped up and said that there was another lady there that could help me. The two ladies were so helpful and kind, the whole process was just a pleasure. I was out of the in no time.
Thank you Ladies.
If you read this and go there tell the passport guy said "HI"
BB
bbBenicia
Oct 9, 2025
5.0
I appreciate our postal workers and the delivering of my mail.
LO
Leslie Ortiz
Sep 15, 2025
1.0
I had two appointments to get passports for my daughter. The clerk then decided to leave us and assist other customers without even checking if we were okay with that, resulting in a wait of an hour and a half. When I inquired whether it’s typical for them to do this despite having an appointment, she simply stated they were busy and that her supervisor instructed her to help others while working with us. She then asked if I wanted to speak to her supervisor, to which I agreed, but the employee she brought over didn’t seem like a supervisor. I requested to see her identification that indicated she was a supervisor, and she mentioned it was in her purse and if I wanted her to retrieve it. I said yes, and she hesitated, as if surprised by my response, then said she'd just provide me with her name instead. I became increasingly frustrated since Sonia continued to speak to my husband and me in a condescending manner, treating us like children and saying “aww” to everything I expressed. I wasn't being impolite; I was merely pointing out how unprofessional the situation was. Ultimately, I decided to cancel the paperwork. The only thing I regretted was abruptly retrieving the paperwork back, but I was genuinely trying to be courteous while feeling very upset inside. In hindsight, I wish I had waited to talk to a legitimate supervisor, but I felt done with both of those women. I would have appreciated it if she had at least apologized and acknowledged that she helped other people but didn’t expect the wait to be so long. I can be quite understanding, but when someone acts as though they did nothing wrong and continues to talk to us in a condescending way just does really does not sit right with me.
JL
Justin Lee
Sep 15, 2025
1.0
The post office lady who was working there all by herself on a Monday morning (9/15/25) really needs help. Ya'll need to hire someone to help her out because there was a long line of about 7 people and we're all waiting patiently and she can only take care of one customer at a time. This is the second time I've seen her working all by herself. Please hire another employee, for everyone's sakes.
LB
L B
Jun 25, 2025
5.0
Always a friendly staff, would be nice if more staff was on hand when the line backs up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 290 E L St, Benicia?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport and get a photo taken at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office on weekdays and weekends?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and on Saturday from 11:00 AM to 2:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website and complete the setup in person by bringing two valid IDs to the Post Office.
Is there 24/7 access to PO Boxes at this United States Postal Service location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary, so check with this Post Office for specific access times.
Are there other post office locations near the United States Postal Service at 290 E L St?
Yes, nearby you can find another United States Postal Service and the US Post Office, providing additional mailing and shipping options.
What nearby parks can I visit before or after my visit to the Post Office?
Benicia City Park is close by and offers recreational activities, making it a nice spot to relax before or after your visit.
Are there educational institutions near the Post Office at 290 E L St?
Yes, Liberty High School, Benicia Unified School District, Benicia Adult Education, and Tiny Tots Preschool are nearby educational facilities.
Where can I find government services near this Post Office location?
Nearby government facilities include City of Benicia-Government, Benicia City Hall, Benicia City Manager, and the Benicia Police Department.