United States Postal Service

2.7
144 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9835 Flower St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9835 Flower St, Bellflower, CA
90706, United States

Hours

Reviews

2.7
144 reviews
5 stars
45
4 stars
15
3 stars
7
2 stars
4
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members are praised for their helpfulness and friendliness, others are reported as rude and unprofessional, leading to mixed experiences.

Efficiency

Customers frequently complain about long wait times and slow service, particularly during peak hours, with insufficient staff to handle the volume.

Delivery Issues

There are numerous reports of lost or misdelivered packages, as well as delays in mail delivery, causing frustration among customers.

Facility Conditions

The post office is described as unclean and poorly maintained, contributing to a negative customer experience.

Appointment Management

Customers express dissatisfaction with the handling of passport appointments, often experiencing long waits despite having scheduled times.
  • AM
    Andrew Milton
    2 days ago
    5.0
    Sharon is the absolute sweetest. Makes every encounter personal and quick. Helped me from the moment I arrived to when I left. Thanks again! Happy thanksgiving. 🦃
  • AR
    Alex Rosales
    Nov 10, 2025
    1.0
    None of the self drop-off/prepaid drop off slots would open!
  • SS
    Steve Salas
    Oct 3, 2025
    5.0
    It is rare when I go to the post office, but I had to go today 10/3/2025 for an important matter. I was pretty nervous coming here because of the reviews but I arrived at around 3:30pm and by my surprise there were only a few people in line. I had to speak with a supervisor about an important matter so I lined up and thankfully the supervisor off to the side (I did not get her name) asked me what I needed help with immediately. She was so nice and helpful I wish I got her name so she knows this review is for her. She stated she is new to the Bellflower location so be respectful to her she deserves it.
  • EM
    Eldy Martinez
    Sep 19, 2025
    1.0
    Can management help their employees understand what citizenship is, I’ve been here 3 times where three ignorant attendants kept asking me to provide a petition of my citizenship When Your certificate of U.S. citizenship, known as a Certificate of Naturalization (Form N-550), is a standalone document. No other official government paper comes with it automatically. Management can you educate you ignorant team? That a citizenship doesn’t require a petition (person in the counter didn’t clearly state what kind of a petition was required for her knowledge of a citizenship) Therefore educate your employees.
  • RC
    Rosa Campos
    Aug 18, 2025
    5.0
    I can’t thank the staff there enough for their help! Thank you to the lady that ensures everyone in line has their documents ready or have questions and to Lloyd that allowed & helped me complete my passport application. You truly helped me get back to my mom who was in the hospital.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.