United States Postal Service

2.7
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9835 Flower St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9835 Flower St, Bellflower, CA
90706, United States

Hours

Reviews

2.7
148 reviews
5 stars
47
4 stars
15
3 stars
7
2 stars
4
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unprofessional.

Efficiency

Many customers report long wait times and slow service, particularly during busy hours, with insufficient staff to handle the volume.

Delivery Issues

Numerous complaints about lost or misdelivered packages, as well as delays in mail delivery, indicating a need for improvement in logistics.

Passport Services

Passport appointment experiences vary widely, with some customers receiving excellent assistance while others face long waits and poor communication.

Facility Management

Concerns about the cleanliness and organization of the facility, as well as issues with self-service kiosks and operational hours.
  • JJ
    Joseph
    Dec 26, 2025
    1.0
    If it absolutely has to be delivered overnight, I would use UPS instead. There are just too many delays using the US Post Office.
  • LC
    Leonardo C.
    Dec 15, 2025
    1.0
    This people cannot find you address? My entire Amazon order got refunded because the wonderful employees usps has. I will not stand for bad employees and bad service. I will talk to whoever comes to drop my mail and they will have to listen to me, same goes to the usps office. Get your mail thru UPS, that 's a responsible company.
  • ZM
    Zarina Mamadzhanova
    Nov 26, 2025
    5.0
    We had an amazing experience at this USPS location. Louie helped us with our passport applications, and he was incredibly professional, fast, and organized. He explained everything clearly, and the whole process went smoothly. Thank you, Louie, for making it so easy for us — truly outstanding service!
  • AM
    Andrew Milton
    Nov 22, 2025
    5.0
    Sharon is the absolute sweetest. Makes every encounter personal and quick. Helped me from the moment I arrived to when I left. Thanks again! Happy thanksgiving. 🦃
  • AR
    Alex Rosales
    Nov 10, 2025
    1.0
    None of the self drop-off/prepaid drop off slots would open!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.