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Bell

4.6
(211 reviews)

Business Details

3147 Douglas St, Victoria, BC
V8Z6E3, Canada
(250) 220-7000

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
3147 Douglas St, Victoria, BC
V8Z6E3, Canada

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
10/12/202610:00 AM - 6:00 PM

Reviews

4.6
211 reviews
5 stars
185
4 stars
4
3 stars
4
2 stars
0
1 star
18
  • VL
    Veronica Latto
    Sep 9, 2026
    5.0
    Chhavi at Mayfair Mall was a fantastic help to me today. She is a great representative of your company. Very professional and patient. Veronica Latto
  • KK
    Krish Krish
    Sep 3, 2026
    5.0
    What a incredible experience.. we had in this store .. the associates were very knowledgeable and very helpful .. they were best people to help , Evan Fahim you guys are doing great job keep doing it .. keep helping people love it thanks
  • RR
    Ralph Rebain
    Aug 22, 2026
    5.0
    A sincere thank you to the team at this location with a special shout out to Parker for solving a problem that stumped 5 men before him. I love finding a commitment to excellence!
  • AC
    Allan Stryland (CDN_Badger)
    Aug 17, 2026
    5.0
    Today I had no choice but buy a new phone because the old one would no longer connect to the network because of some damage. I suffer from Anxiety & have ADHD, so having to deal with spontaneous events can be overwhelming. Parker was the Customer Service Representative that helped me out at Mayfair Mall Bell today. He remembered me from a previous visit when I was inquiring about a new phone a few months earlier, and within minutes he set my mind at ease. Not only did he find me a savings on my plan, and do the Data Transfer. but also helped to make sure I could access any of my regular Apps. Hands down the best customer service I've had in a long time
  • TD
    Terry Dancebennink
    Jun 30, 2026
    5.0
    A shout out for Evan at Victoria‘s Bell store at the Mayfair Plaza. He spent more than three hours with me, going beyond the call of duty, to Help mepurchase an iPhone 17 and an Apple Watch series 11. The challenge was in renegotiating my virgin mobile contract and change of contact info. He patiently pursued all the necessary steps and then helped me set up both my phone and new watch. I had had a negative experience at another Tech dealer in the same plaza, So I was relieved and impressed with the quality of service at the Bell store. I am spreading the word in my retirement community. And look forward to continuing my business through Bell. The other two reps in the store were equally helpful and pleasant. Congratulations to all of you!

Frequently Asked Questions About Bell

What products and services does the Bell store at Mayfair Shopping Centre offer?

The Bell store offers Bell Mobility phones, tablets and mobile internet, Bell Satellite TV, Bell Fibe TV, internet service, home phone services, and related accessories and devices on Canada's best network.

Where is the Bell store located in Victoria, BC?

The Bell store is located at 3147 Douglas St, Level 1-632, Mayfair Shopping Centre, Victoria, BC, V8Z6E3, Canada.

Brand Certified Facts from Bell

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Certified October 04, 2026Yext Knowledge Graph
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