Certified by DHL Express Service Point Vancouver • May 17, 2026
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Vancouver in Vancouver offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
Details
Wheelchair accessible entranceAvailable
Location
Certified by DHL Express Service Point Vancouver • May 17, 2026
Certified by DHL Express Service Point Vancouver • May 17, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday12:00 PM - 6:00 PM
SundayClosed
5/18/20269:00 AM - 7:00 PM
Reviews
3.0
582 reviews
5 stars
238
4 stars
47
3 stars
25
2 stars
20
1 star
252
GK
gurjeet k
5 days ago
2.0
I have package from India which is came in Canada Tuesday but they give my package to third party for delivery I have no information of third party and they didn’t deliver yet even not anybody give me any answer on phone about my package
IJ
Iman Jamali
5 days ago
5.0
Really helpful staff — they made shipping a package to the US quick and easy. I also left my personal bag behind by accident, and they called and messaged me, then kept it safe until I came back to pick it up. Above and beyond. Highly recommend!
PC
Plus Chakkabhat
May 13, 2026
1.0
My shipment was placed on hold because DHL claimed my apartment number was missing from the address. The problem is that I have used this exact same address many times before, including previous DHL deliveries, without any issue.
Instead of resolving the problem quickly, I had to contact customer service myself, repeatedly explain the situation, update the address again, and still wait with no clear solution or urgency from DHL.
For a company calling itself “Express,” this experience has been extremely frustrating and disappointing. Customers should not have to chase their own package after paying for international express shipping.
DV
Dustin Verheggen
May 9, 2026
1.0
Both the customer in front of myself and I were both emailed to come collect our packages from the Surrey Central City DHL location only to find out that our packages are actually waiting for us in downtown Vancouver, two cities over. What a complete waste of a morning having to come all the way from downtown in the first place because neither DHL location picks up the phone so there's no way to even verify the package is Downtown. Absolute trash service
HL
Hassan Lhlou
Apr 30, 2026
1.0
In the office there is a blond boy and an older woman who are rude that if they see you they see black they make you open the package and empty it in front of them and the information they must fill in they tell you to fill it out yourself if you don't speak English they tell you to go bring a translator that the translator on the phone is not worth it as long as they get rid of you I think it's the worst office in Vancouver
Frequently Asked Questions About DHL Express Service Point Vancouver
How much does it cost?
DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.
How long will it take to get there?
Transit times are dependent on the destination country and Customs requirements.
Can the shipper pay for any duties and taxes incurred?
Depending on the shipment, there could be duties and taxes that must be paid by the receiver at the destination, and not by the shipper, as per local regulations.
Can I ship to a P.O. Box?
No, DHL does not ship to P.O. Boxes
Can I ship medication?
Certain types of medications may be shipped to specific countries. An agent at the DHL Express ServicePoint will be able to help you determine whether any action is required depending on your destination country.
Can I ship domestic?
Yes. Beginning in May 2025, DHL Express Canada has expanded its services to include nationwide domestic shipping. Customers can now send documents and packages within Canada, supported by the same reliable network and service standards that define our international deliveries.
What are the size/weight restrictions?
Shipment weight should not exceed 30 lbs. *Note: This is for pop-up locations only.
What are the operating hours of DHL Express Service Point Vancouver?
The service point is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 12:00 PM to 6:00 PM, and closed on Sunday.
How much does shipping cost at DHL Express Service Point Vancouver?
Shipping cost depends on the weight, size of the shipment, and destination country. The Express Easy product offers preset pricing based on box size.
Can I ship packages domestically within Canada at this DHL location?
Yes, starting May 2025, DHL Express Canada offers nationwide domestic shipping for documents and packages within Canada at this location.
Are there any size or weight restrictions for shipments at the Vancouver Service Point?
Shipments should not exceed 30 lbs, but this restriction applies to pop-up locations only.
Can I ship medication through DHL Express Service Point Vancouver?
Certain medications may be shipped to specific countries. An agent at the Service Point can assist with requirements based on your destination.
Does DHL ship to P.O. Boxes from this Vancouver location?
No, DHL does not ship to P.O. Boxes.
What payment options are accepted at DHL Express Service Point Vancouver?
Payment options include American Express, Apple Pay, MasterCard, and Visa.
Is the DHL Express Service Point Vancouver wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby transportation options can help me get to DHL Express Service Point Vancouver?
The TransLink-SB Howe St NS Dunsmuir St Bay 3 bus station is nearby, providing convenient public transit access to the service point.
What other services or shops are near DHL Express Service Point Vancouver that I could visit?
Nearby you can find New Look Eyewear for optometry services and Chura Hair Salon for hair care, making it easy to combine errands with your DHL visit.
Are there any charity organizations close to DHL Express Service Point Vancouver?
Yes, Odihiempowers, a charity organization, is located nearby, which might be of interest before or after your visit to DHL.
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