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Bell - CLOSED

4.8
(183 reviews)

Business Details

4700 Kingsway, Burnaby, BC
V5H4M1, Canada
(604) 434-6522
http://storelocator.bell.ca/bellca/en/BC/Burnaby/Bell-Metropolis/BC735

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
We're sorry, this location is permanently closed. You can now visit Bell at Bell Metrotown located at 4700 Kingsway for the same great service and support.

Location

Bell - CLOSED
4700 Kingsway, Burnaby, BC
V5H4M1, Canada

Reviews

4.8
183 reviews
5 stars
172
4 stars
1
3 stars
1
2 stars
0
1 star
9
  • RR
    Richie Rich
    Dec 26, 2025
    1.0
    Horrible experience at this store, my father who's a senior came into the store first and was asking if he can change his plan which he was paying over $130 a month plus he's paying my mother's which is another 130 so $260 a month and it has only the basics with under 30gb... I think it was the manager who said he couldn't get a cheaper plan and was saying that he has a "really good plan & there's nothing better" this is when I came into the store and overheard her talking and I ask them why? I asked is my dad on a payment plan for any of the phones he has and they said no, I asked if hes on any contract and they said no, I asked if they have any other plans that are cheaper and the manager said no. She kept saying that he can't switch plans and that there are no better plans... UNLESS HE BUYS A PHONE FROM THEM & SIGNS A CONTRACT!!How is that possible? Shame on you for trying to take advantage of a senior citizen.
  • SS
    Sina Samani
    Sep 30, 2025
    5.0
    Saurabh was such a nice guy and great help, gave me the best the deal on the iPhone 16 pro max, got store credit and free accessories, very smooth process and he was really good at explaining.
  • MC
    Mandy Chin
    Aug 2, 2025
    5.0
    They are super helpful and patient🤎 Great experience with Saurabh, Brittany, Ankit!
  • JL
    james lee
    Mar 6, 2025
    5.0
    After my third attempt running around the city no other Bell dealer could help me(extremely frustrating and clueless).. so I finally came to this corporate location - absolutely phenomenal...I wish I knew this before lol and should've come here first. Khushboo was so kind and super sharp...she was able to solve my eSIM issue within three minutes. 5 star service!!! Do yourself a favor..don't waste time with those smaller Bell dealer stores..this corporate store is the place to come first!! Carlo was equally awesome and shout out to Aman who I chatted on the phone who was very helpful. Very very impressed!!!
  • SK
    Shahram Khayam
    Jan 14, 2025
    5.0
    I just got my new plan from Bell which I transfer from Rogers(WORSE COMPANY) to Bell at Metrotown level 2. Gratefully, my Sales person, Saurabh and Brittany were helpful, friendly, knowledgeable and professional. They gave me exactly what I wanted. Thank you so very much to all of you! I wish you all the best. More money, higher position and prosperity will come to you. Take care

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