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Bell

4.7
(367 reviews)

Business Details

4700 Kingsway, Burnaby, BC
V5H4M1, Canada
(604) 434-0466

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
4700 Kingsway, Burnaby, BC
V5H4M1, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.7
367 reviews
5 stars
334
4 stars
4
3 stars
2
2 stars
0
1 star
27
  • PS
    Parisa Saqib
    Jun 25, 2026
    5.0
    I was switching my plan and Ali helped a lot and gave me great deal. Great customer service.
  • OB
    Onkar Bhullar
    Jun 22, 2026
    5.0
    They resolved my problem really quickly
  • GH
    Greg Hall
    Jun 20, 2026
    5.0
    Frantz was exceptionally helpful today. I needed to upgrade two phones and adjust my plan. Frantz clearly and carefully explained all my options and helped me select the best plan for my needs. He was very friendly and super helpful the entire time. If you need help, see Frantz ;-)
  • PK
    Peter Kooner
    Jun 17, 2026
    5.0
    Just changed plans over from telus. Frantz was very helpful and knowledgeable. Enjoyed my experience at the metrotown store
  • FE
    Fatemeh Ebrahimi
    May 27, 2026
    1.0
    I’m extremely frustrated with my experience at this store. I went there and clearly told them many times that I wanted everything set up under my business account, not my personal account. Ralph, the person who was helping me, clearly did not know what he was doing. He was not properly trained and was doing everything for the first time with me. I ended up spending 2 hours in the store because he did not even know the correct process. After all of that, he still created it under my personal account and ran a credit check on my personal profile, which dropped my credit score by 12 points. This is completely unacceptable. If someone is not trained, they should not be handling customers’ accounts, especially when it can affect someone’s personal credit score.

Frequently Asked Questions About Bell

What are the operating hours of the Bell store at Metropolis at Metrotown?

The Bell store is open Monday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.

Where is the Bell store located within Metropolis at Metrotown?

The Bell store is located at 4700 Kingsway, Level 1-1139, Burnaby, BC V5H4M1, inside Metropolis at Metrotown.

Brand Certified Facts from Bell

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Certified July 05, 2026Yext Knowledge Graph
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