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The UPS Store

4.4
(164 reviews)

Business Details

3100 Big Dalton Ave, Baldwin Park, CA
91706, United States
(626) 480-1760

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5705 in Baldwin Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Wal-Mart.

Details

  • DeliveryNot available

Location

The UPS Store
3100 Big Dalton Ave, Baldwin Park, CA
91706, United States

Hours

Reviews

4.4
164 reviews
5 stars
134
4 stars
7
3 stars
1
2 stars
0
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although some reported negative experiences with specific employees.

Delivery Issues

Numerous complaints were made regarding lost packages, delayed deliveries, and poor communication from customer service.

Long Wait Times

Several reviews mentioned long lines and slow service during busy periods, leading to frustration among customers.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall experiences, highlighting the store's helpfulness and professionalism.
  • AS
    Amber Silva
    Feb 15, 2026
    5.0
    Excellent customer service from Jessie! He went about and beyond to help me find the right size box to fit my double pet stroller for return. He even helped me package my return. Friendly, and respectful in every way. Thank you again Jessie. You make UPS shine with great customer service!
  • A
    弓长月
    Jan 29, 2026
    1.0
    There's always a long line every time I come here.
  • JW
    joyce welker
    Jan 16, 2026
    5.0
    They were very helpful
  • JM
    Jennie Montes
    Jan 12, 2026
    1.0
    I SHOULD HAVE LOOKED AT THE REVIEWS BEFORE TRUSTING THIS LOCATION WITH MY PACKAGES!!! SHAME ON THIS STORE!! THEY HAVE NO REGARD OR RESPECT FOR ANYONE!! THEY TAKE NO RESPONSIBILITY OR OFFER APOLOGIES AND JUST DIRECT YOU TO THE UPS PHONE NUMBER!! THEIR MINDSET IS “I’LL STEAL THEIR PACKAGES AND THEY’LL GET THE MONEY BACK WHEN THEY FILE A CLAIM” SUCH DISGUSTING BEHAVIOR FROM THIS STORE!! HOW ARE THEY STILL IN BUSINESS?? SOMETHING HAS TO BE DONE!! I’M MISSING 2 PACKAGES THAT CAN’T BE REPLACED CUZ THEY WERE CUSTOM! ONE PACKAGE SAYS I DROPPED IT OFF ON MARCH 1, 2026 AND THEY SCANNED IT IN ON FEBRUARY 1, 2026!! LIKE WHAT THE HECK IS GOING ON THERE FOR REALS?? SUCH SHADY BEHAVIOR ALL AROUND
  • JJ
    Jordan
    Jan 3, 2026
    1.0
    Dropped off a few packages as I’m out of state and it’s been two weeks and they have not shipped anything nor does their phone number work.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5705 in Baldwin Park offer?

The UPS Store #5705 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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