United States Postal Service

2.2
152 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2525 E Brundage Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2525 E Brundage Ln, Bakersfield, CA
93307, United States

Hours

Reviews

2.2
152 reviews
5 stars
38
4 stars
8
3 stars
3
2 stars
5
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly polarized, with many customers reporting rude and unhelpful staff, while others praise friendly and efficient service.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and failure to deliver packages to the correct address.

Staff Attitude

Many reviews mention a negative attitude from staff, with reports of rudeness and lack of professionalism, particularly from certain employees.

Efficiency

Some customers appreciate the quick service and efficiency during their visits, while others criticize long wait times and understaffing.
  • JM
    Jayden Moya
    Jan 5, 2026
    5.0
    I see so much different one star reviews saying that it’s bad this bad that but every time I go there nothing goes wrong. Everything goes amazing. And I go there pretty often.👌
  • MM
    mluevanos
    Sep 27, 2025
    5.0
    I’m not sure if they’ve had to layoff some Fed workers, but they have waaayyy more friendlier and professional staff
  • JZ
    julio zavala
    Oct 8, 2022
    1.0
    I really hate the fact that usps drivers dont want to take a minute extra of their time to litteraly drive down the road to deliver my packages on front of my house! Instead they just leave me a note saying that there is no safe place to deliver when i clearly left a delivery note before purchase to leave package inside the gate of the house! Its just Absolutely Ridiculous that i need to wait more time just because they just dont want to drive down the street and accually deliver package when is clearly a safe area to deliever... is very upsetting.
  • CA
    Christopher L. Acosta
    Dec 6, 2017
    5.0
    I've given the E. Brundage In U.S.P.O. five stars, because in my 16 years of living at my Apt. The mail carriers and branch postal workers have handled all my needs, been friendly and of course always delivered all my packages and mail! Besides the downtown location, it is my favorite location!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.