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Brand Certified

United States Postal Service

2.3
(189 reviews)

Business Details

10001 Camino Media, Bakersfield, CA
93311, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10001 Camino Media to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10001 Camino Media, Bakersfield, CA
93311, United States

Hours

Reviews

2.3
189 reviews
5 stars
49
4 stars
10
3 stars
4
2 stars
6
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Efficiency

While some reviews noted quick service, many others experienced long wait times and inefficiencies, particularly during busy hours.

Package Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability from staff.

Mixed Experiences

Some customers praised specific employees for their helpfulness, indicating that experiences can vary significantly depending on who is assisting.
  • MM
    M. M.
    Feb 20, 2026
    1.0
    I had 2 packages that are indicated as delivered on USPS website, but I never received them! The made up stories about stolen packages in my area and specifically my mailbox not anywhere else which is weird. Nobody is accountable for this matter, and when I open a claim they close it without any reasonable answer. USPS has a poor service, and this office has one of worse ones.
  • AA
    Alvaro Ayala
    Feb 18, 2026
    1.0
    They don’t deliver mail to correct mailbox. Also loose packages and they just say file a claim. They are no help. Wish we could hold mail person liable for lost packages.
  • RT
    Rommel Torres
    Dec 11, 2025
    5.0
    One of my favorite post offices to drop off packages.
  • JD
    Jeff Davis
    Dec 2, 2025
    3.0
    All outdoor drop boxes are shut down 🤬
  • RD
    Roua Danial
    Nov 19, 2025
    1.0
    They don't have customer service at all,the lady finished everything and she didn't even say hi or have a good one🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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