United States Postal Service

2.3
187 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10001 Camino Media to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10001 Camino Media, Bakersfield, CA
93311, United States

Hours

Reviews

2.3
187 reviews
5 stars
49
4 stars
10
3 stars
4
2 stars
6
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being condescending or dismissive.

Package Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability.

Efficiency

While some customers noted quick service during less busy times, many experienced long wait times and inefficient handling of their requests.

Mixed Experiences

A few customers highlighted positive interactions with specific employees, contrasting with the overall negative sentiment about service quality.
  • RT
    Rommel Torres
    Dec 11, 2025
    5.0
    One of my favorite post offices to drop off packages.
  • JD
    Jeff Davis
    Dec 2, 2025
    3.0
    All outdoor drop boxes are shut down 🤬
  • RD
    Roua Danial
    Nov 19, 2025
    1.0
    They don't have customer service at all,the lady finished everything and she didn't even say hi or have a good one🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️
  • DC
    David Condie
    Oct 8, 2025
    4.0
    Nice staff. Self service kiosk is broken so line was long.
  • SM
    stephanie mccullough
    Sep 24, 2025
    1.0
    The drop box you can't drop a prepaid box/ package. The it doesn't open.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.