United States Postal Service

2.3
185 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10001 Camino Media to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10001 Camino Media, Bakersfield, CA
93311, United States

Hours

Reviews

2.3
185 reviews
5 stars
48
4 stars
10
3 stars
3
2 stars
6
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Efficiency

While some customers praised the quick service, others experienced long wait times and inefficiencies, particularly during busy hours.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration among customers.

Cleanliness and Atmosphere

Some customers noted that the post office was clean and well-maintained, contributing to a pleasant experience.

Accessibility

Customers expressed frustration with the lack of phone support and difficulty in reaching staff for assistance.
  • RD
    Roua Danial
    5 days ago
    1.0
    They don't have customer service at all,the lady finished everything and she didn't even say hi or have a good one🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️
  • DC
    David Condie
    Oct 8, 2025
    4.0
    Nice staff. Self service kiosk is broken so line was long.
  • SM
    stephanie mccullough
    Sep 24, 2025
    1.0
    The drop box you can't drop a prepaid box/ package. The it doesn't open.
  • AK
    Andrew Kao
    Sep 2, 2025
    5.0
    This is my local post office. Usually busy, but the staff is friendly and efficient, and the line moves quickly. I needed help today tracking down a package that did not arrive to my parcel locker, and Ward was super-helpful in tracking it down, even speaking with the mail carrier. Although the package was reported as "tampered with" and was not recoverable, at least I know what happened to it, and I can now proceed with trying to get a replacement sent to me
  • TD
    Tony DeMarco
    Aug 6, 2025
    5.0
    Very efficient post office . Clean and well maintained.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.