Brand Certified
United States Postal Service
2.5(234 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5501 Stockdale Hwy, Bakersfield, CA
93309, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5501 Stockdale Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
234 reviews
5 stars
68
4 stars
18
3 stars
6
2 stars
7
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Wait Times
Customers frequently complained about long wait times for service, with some stating they waited over an hour for appointments.
Inconsistent Information
Several customers noted discrepancies between the posted hours for services and the actual hours, leading to confusion and wasted trips.
Helpful Staff
Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency.
Package Issues
Multiple reviews mentioned problems with lost or delayed packages, contributing to customer frustration.
- MKM. S k6 days ago1.0Very bad experience, lack of knowledge and communication. They told anything just so you can leave!!!
- TPTony PhanFeb 21, 20265.0Monica was very helpful and nice. Happy Saturday.
- CTCheryl TateFeb 21, 20265.0It wasn't terrible busy when I was there.
- CSChris StiedemannFeb 19, 20262.0No walk in passports despite posted times on website. Didn’t answer phone to verify walk in availability.
- MOMonica OlmosFeb 10, 20261.0Rude !! The staff seem so miserable and they are angry . Taking my business elsewhere to UPS Po Boxes. No wonder USPS is going out of business 🤦🏻♀️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5501 Stockdale Hwy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
Can I have my passport photo taken at this location?
Yes, passport photo services are available by appointment for first-time passports.
How much does it cost to get a passport photo at the USPS?
The current fee for a passport photo at USPS is $15.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form. Visit the USPS website to start the process online.
Are PO Boxes accessible outside regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What are the business hours of the United States Postal Service at 5501 Stockdale Hwy?
Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Can I visit nearby places before or after my USPS visit?
Yes, nearby you can find locations such as Jollibee USA and Carl's Jr. for fast food, Great Clips for haircuts, and Grace's Pool & Spa for relaxation, offering convenient options before or after your postal visit.
Are there any nearby Passport Offices close to the USPS location?
Yes, there is a nearby Passport Office offering professional services related to passports and government assistance.
Which nearby places can help with financial or insurance services?
Close to the USPS location, you can find Chase bank for financial services and multiple insurance agencies such as Nationwide Mutual Insurance Company, Kern Insurance Associates, and Prestigio Insurance Services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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