Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5501 Stockdale Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
225 reviews
5 stars
64
4 stars
17
3 stars
6
2 stars
6
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.
Wait Times
Customers frequently reported long wait times for service, often exceeding expected durations.
Inconsistent Information
Several reviews noted discrepancies between posted hours and actual service availability, leading to confusion and wasted trips.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
- MSMy SabicJan 2, 20263.0The black lady who works there is such a sweetheart, but the old gentleman with weird mustache should learn some manners. He was rude to me today when I was trying to figure out if I could pay for the envelope through the self-service machine. He treated me like I was an idiot. I don't know if he's like that with all the customers, or it's all about not standing young women, but he needs to change his attitude.
- LTLisa TDec 29, 20251.0Horrible experience, if I can give a zero I would. F in customer service. They do not want to help you, feels like they get irritated if you ask any questions, if you are not happy working there, quit do not take it out on the customers. I just found out I paid for mailing something that I did not have to pay for ( had QR code) if she would’ve just advised me on the options I have, but she was just in a hurry to get me out. Don’t get me started on the other male worker who was choosing and picking who to be nice to. SMH, they really need a manager onsite.
- GMGavin MillerNov 3, 20251.0If there was a less than one star I would do it This place is actual hell
- FJFredo Ruiz JrOct 23, 20255.0Great customer service. Came in around 9am and was in/out in mins. Customer service from the lady was great.
- SKSamantha KountzOct 21, 20251.0THIS IS FOR ONE OF USPS POSTAL EMPLOYEES. I HOPE MANAGEMENT READS THIS REVIEW. Yesterday 10-20-2025 in the zip code of 93309 area my doorbell rings and a usps mail woman says that she needs a signature for this letter. I asked her twice who it was for...she finally answers me pretty much with an attitude saying "SIGN"! for and says my mother's name...I told her Im not going to sign for her to wait here and I will get her. She looked annoyed that I asked her to hang on for 2 to 3 mins..went and helped my mom to the door as she is disabled...I went to take my dog outback and when I returned my mom said "well she was rude"...apparently when my mom went to the door the postal lady was gone. She left to go deliver mail across the street. My mom walked to our mailbox to wave the lady down and she came back over to my mom and told her you know anyone can sign this for you. And my mom said "Or not". And after my mom signed it the lady rolled her eyes again and left. I went out front, mind you I am irritated and upset, anyone would be after hearing about a stranger being rude to your disabled mother. I remained calm and went across the street and asked for the ladies name she said Susan and Susan's whole attitude changed and she seemed like a brand new person with manners (all of a sudden). Asked her for her last name amd she wouldn't give it. Asked her what office she worked at amd she said stockdale. So if this is where she works management may wanna check your employee with their attitude or maybe she just should interact with people in general.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5501 Stockdale Hwy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
Can I have my passport photo taken at this location?
Yes, passport photo services are available by appointment for first-time passports.
How much does it cost to get a passport photo at the USPS?
The current fee for a passport photo at USPS is $15.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form. Visit the USPS website to start the process online.
Are PO Boxes accessible outside regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What are the business hours of the United States Postal Service at 5501 Stockdale Hwy?
Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Can I visit nearby places before or after my USPS visit?
Yes, nearby you can find locations such as Jollibee USA and Carl's Jr. for fast food, Great Clips for haircuts, and Grace's Pool & Spa for relaxation, offering convenient options before or after your postal visit.
Are there any nearby Passport Offices close to the USPS location?
Yes, there is a nearby Passport Office offering professional services related to passports and government assistance.
Which nearby places can help with financial or insurance services?
Close to the USPS location, you can find Chase bank for financial services and multiple insurance agencies such as Nationwide Mutual Insurance Company, Kern Insurance Associates, and Prestigio Insurance Services.