The UPS Store

4.3
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2179 in Bakersfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1201 24th Street, Bakersfield, CA
93301, United States

Hours

Reviews

4.3
166 reviews
5 stars
128
4 stars
11
3 stars
2
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many customers praised friendly and helpful staff, others reported rude interactions and poor service experiences.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast processing of packages and returns.

Staff Attitude

While many customers noted the staff's friendliness and professionalism, there were complaints about specific employees being rude or unhelpful.

Service Quality

Customers expressed satisfaction with the variety of services offered, including notarization and package handling, although some reported issues with service execution.

Store Environment

The store is generally described as clean, organized, and welcoming, contributing positively to the customer experience.
  • AA
    Angela Arredondo
    5 days ago
    5.0
    Every time I go in there they are very helpful and know what they are doing.
  • RG
    Richard Gutierrez
    6 days ago
    5.0
    Today’s visit was pleasant thanks to Stephanie. There was a line of customer but she remained professional and friendly, greeting all guests as they entered the store, and reassuring us that staff will be with us shortly. Thanks for the great service, Stephanie!
  • MM
    mluevanos
    Sep 27, 2025
    5.0
    Never had a bad experience…been going there for a few months for my micro business. Professional and fast service
  • GG
    Gee
    Sep 12, 2025
    1.0
    Called to have something notarized and the worker wouldn’t see us at 5:20 saying need to be there before 5:20 tomorrow. Left work early today to get there before 5:20pm and the staff says the notary LEFT EARLY (before 5)!!!
  • EE
    E
    Aug 5, 2025
    1.0
    The most rude woman in the world work there. I hate having to go in there..She will ruin your day... If she doesn't like her job, she needs to leave it and give it to somebody that would respect it and enjoy it.. she never has a smile her customer service skills are horrible.She needs a new job and stop dampering everybody's day. The facility is in need of good work moral

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Bakersfield?

The UPS Store in Bakersfield is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.