United States Postal Service

3.6
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13116 Lincoln Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13116 Lincoln Way, Auburn, CA
95603, United States

Hours

Reviews

3.6
20 reviews
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  • CP
    Carson Piper
    May 9, 2025
    1.0
    Refuse to answer the phone, will hang up on you or put you on hold endlessly without acknowledging you. Walked in and it was dead in there. Keep “attempting” deliveries to my place and failing but instead of returning to sender so I can get a refund they’d prefer failing to deliver it repeatedly. Where’s the accountability? 90% of the other reviews are exactly the same, rude employees that don’t care and will roll there eyes and make you wait. Most other branches I have a pleasant experience and 99% of my mail gets delivered but here it’s 50/50 on a good day. BEWARE and keep voicing your displeasure until the noise is unbearable.
  • CM
    Cris Mois
    Jul 20, 2022
    4.0
    Quick and easy location. Small town post office with great customer service. The only downside is the hours, but they are short staffed so it's understandable.
  • RB
    R B
    Oct 23, 2019
    1.0
    Have had my post office box here at this location for years now, they are constantly changing post masters here always a new person these past few years now. They removed the trash can in the lobby now you can't throw away all your unwanted junk mail, lobby also needs to be cleaned and swept up more often, can't speak to a real person at this tiny post office location for a simple question, all automated now, wait time to speak to their 800 number representative are rediculous....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.