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United States Postal Service

1.9
(192 reviews)

Business Details

371 Nevada St, Auburn, CA
95603, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 371 Nevada St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
371 Nevada St, Auburn, CA
95603, United States

Hours

Reviews

1.9
192 reviews
5 stars
36
4 stars
6
3 stars
6
2 stars
7
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and accountability.

Delivery Issues

Frequent complaints about lost packages, incorrect deliveries, and failure to deliver mail on time were reported, indicating significant operational problems.

Long Wait Times

Customers consistently mentioned long lines and wait times, particularly during busy hours, leading to dissatisfaction with service efficiency.

Passport Services

Many reviews criticized the passport appointment process, citing cancellations and unhelpful staff, resulting in a negative experience for customers seeking passport services.
  • AV
    Arnie Vargas
    Feb 18, 2026
    1.0
    Worst post office I have ever had to deal with. Been trying to get new service start for over 15 months and still nothing! This place is packed with incompetence from the Supervisors to the staff. Clean house
  • GR
    Greg Rogers
    Feb 13, 2026
    1.0
    Don't make an appointment for a passport here. It is pointless, the cancel all appointments.
  • MF
    Maggie Francis
    Feb 6, 2026
    3.0
    Make Post Offices great again!!!
  • SB
    Scott B
    Jan 17, 2026
    1.0
    Probably the worst post office around. They cancelled my passport appointment 30mins before due to "staffing". They'll blame losing your mail on "staffing". They always have long lines due to missed delivery. Someone needs to look into this place as it needs a complete change in upper management from top to bottom as it's a mess.
  • EK
    Eric Knudstrup
    Jan 10, 2026
    1.0
    I see I'm not the only person who's irate at this office. I keep getting my neighbor's mail and had not cheap parcels getting delivered somewhere else besides my locker. Someone has sticky fingers here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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