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Visit your local Post Office™ at 371 Nevada St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and accountability.
Delivery Issues
Frequent complaints about misplaced packages, incorrect deliveries, and failure to deliver mail on time were reported, leading to significant customer dissatisfaction.
Long Wait Times
Customers consistently noted long lines and wait times at the post office, often exacerbated by understaffing.
Passport Services
Many reviews criticized the passport service for poor communication, cancellations, and unhelpful staff, leading to a frustrating experience for customers.
EK
Eric Knudstrup
2 days ago
1.0
I see I'm not the only person who's irate at this office.
I keep getting my neighbor's mail and had not cheap parcels getting delivered somewhere else besides my locker.
Someone has sticky fingers here.
JB
Jim Brown
Dec 22, 2025
1.0
This post office is absolutely the worst post office we have had to deal with. Our mail has been misplaced on numerous occasions with some pieces never reaching us. One of those pieces was a card sent by a friend. We suspect it was delivered to the wrong box and the box owner decided to keep it, or simply toss it in the trash. When I tried to call the post office, the phone just rings continuously and then disconnects. The lines and wait times in the lobby are painfully long. Overall, this post office is deserving of a failing grade.
NR
Nataly Rock
Dec 22, 2025
1.0
Such unpleasant experience at the counter today.
The woman assisting customers was unnecessarily rude and dismissive. Her tone was sharp, she interrupted, and made me feel unwelcome while asking a simple question. This behavior was unprofessional and inappropriate, especially in a customer-facing role.
SC
Sandra Colditz
Nov 25, 2025
1.0
I just posted for my disdain over an extremely rude employee at this post office. She saw a note to myself regarding her, on one of my documents, and said- “that’s not my name” even though she was wearing that name tag. She would not give me her name. How are things supposed to get better unless people own their job.
PC
Paul Carney
Nov 7, 2025
1.0
I paid 63.00 dollars to have a package delivered in 3 days.too my mom.after 3 days the package is still in auburn.called post office and they said nothing they can do.too everyone boycott the post office and use ups and. FedEx. That way you dont get ripped off like i did by the post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 371 Nevada St offer?
The USPS at 371 Nevada St provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at the Auburn USPS location?
Yes, this USPS location accepts first-time passport applications and most locations also take passport photos. Be sure to complete and print your application before applying.
Do I need an appointment to use passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 371 Nevada St?
The USPS is open Monday through Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access may vary by location. Check with this Post Office for specific lobby hours.
Are there other United States Postal Service locations near 371 Nevada St?
Yes, there are nearby USPS locations such as 'United States Postal Service' and 'US Post Office' close to this facility to serve your postal needs.
What nearby transportation options could help me visit the USPS location?
Nearby car rental agencies like Dollar Car Rental and Hertz can help you access the USPS at 371 Nevada St if you need transportation during your visit.
What local services near the USPS might be useful before or after my visit?
You might visit Auburn DMV nearby for motor vehicle needs, or stop by Mom's Kitchen for a meal before or after your postal errands.
Can I find postal related or mailing support nearby if this USPS location is busy?
Yes, nearby USPS offices like 'US Post Office' can provide additional postal and shipping services if needed.