The UPS Store

Reviews

• SM

  Sarah Martinez

  Nov 12, 2025
  5.0
  I've used the UPS Store on River Street many times. i must give a review to the store manager, Mr Singh. Mr Singh knows what he's doing and treats his customers with respect and will make sure you're always taken care of. His professional, energetic and positive attitude will definitely make you feel great and leaves you leaving the store in a great mood. He is one of a kind and goes above and beyond to take care of his customers and I've also watched how he treats the other employees. They're treated with respect and he's very helpful to them. No tension there whatsoever. He just gives a great vibe to everyone and something that must be recognized. He is great!!!!
• SS

  Sam See

  Nov 10, 2025
  5.0
  This is a friendly little UPS store. My guy has a mailbox here, and as long as things are shipped to his name, pick up at the store is free (because he has the mailbox). If you don't have a mailbox but want to have a secure delivery, you can mail your items here and pick up will cost you around $10 an item, which is a good deal if you can't wait at home to sign for an expensive/important item. This is a small town, and the people remember you. My guy gets a phone call when his packages arrive. I've picked up packages for him and the first few times they would call him to confirm or he would call them to give them a heads up that I'd be collecting the packages. Now they know me by sight! They are very quick to help customers. I've walked in with a handful of other people ahead of me and someone was quick to get my boxes and get me out of line while those ahead of me finished filling out packaging forms, taping boxes, etc. Very efficient and friendly!
• BS

  Balvir Singh

  Nov 9, 2025
  5.0
  The negative reviews below are all ridiculous. I use this store all the time and they're great. The lines tend to be long and they do a good job moving everything along. If you're going to complain about paying $1 for tape, then don't go to a UPS at all -- anywhere. It's also not their responsibility to entertain you or make you feel better about notarizing your divorce papers. Get over yourselves. Best place 🏆🏆🏆🏆🏆
• YP

  Yesnia Perez

  Nov 5, 2025
  5.0
  I just walked in to ship two gifts (unwrapped, no box) for my sisters and it literally took less than 5 minutes.Mr Singh was working the counter and was so friendly, professional, and l was super surprised how easy everything was. There was also a customer behind me who was asking for a notary and he was taken care of right away. He literally walked in, asked for a notary, had some stuffed signed, and walked out. Also another guy going faxing. Also I noticed they take passport photos and renew us passport too. I've been there many many times. I've been very impressed with their friendliness and efficiency. Super convenient.
• AB

  Amanda Bell

  Nov 3, 2025
  5.0
  I'm an Amazon return hoarder. I'm not proud of it, but it's true. Countless times I've went into this UPS Store location with several items to return. The workers at this location are always incredibly patient as I sit there and scroll through all the labels for my return. On my most recent trip, I didn't realize that one of my (many) returns required a printed label. They let me e-mail the label to the store and print it there. It was such a nice convenience. This is my go-to location because the workers are always very helpful and patient and the location is rarely busy when I go.

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