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Visit your local Post Office™ at 41 Wheeler Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is regarding the service provided by employee Rita. I was traveling for the past month and it was my first time living in apartments where the mailbox got full and the mails were uncollected outside of the timeframe. I went to the post office to track down the contents of my mailbox because apparently they take everything inside of the mailbox stop delivering you mail. Instead of helping me to let the courier know to stop withholding my mail and explain the process of mail holding when going on vacation, she told me “no one” when I asked her who I can talk to regarding releasing the mail. She sent me to the corner to wait for her supervisor where her supervisor was not present at the time. Her coworker was nice enough to help me when she completely ignored me when asked her if her supervisor was present after waiting for a while until no more customers were in line. When I left I was so frustrated because she didn’t even look at me, so I went back and asked for her name. She sarcastically commented that I should tell her supervisor that yelled at her, where in fact, I didn’t even get a chance to yell at her because her coworker was stepping out to do the job for her. As a former service representative myself, blaming on the customer and lying was the most unprofessional and childish thing I’ve ever seen. She fail to communicate and escalated the issue. There are people who either know how to communicate or care about their job looking for employment and it’s a shame that this unprofessional individual is representing the post office. Please reevaluate her performance and consider hiring someone else!
JQ
Jean Q
Jul 23, 2025
5.0
I would like to sincerely thank and commend a staff member at the post office, his name is Jonathan Lopez, he is a star! He is exceptionally dedicated and professional. I recently had a piece of mail that was not delivered, and thanks to their swift assistance, the issue was located and resolved within just a few hours.
His efficiency, responsibility, and attention to detail left a deep impression on me. He truly stood out as a model of excellence. I hope their efforts can be recognized, as they deserve to be a role model for outstanding customer service.
Thank you again for your help — it meant a lot!
SD
Seneca Decastro
Jun 12, 2025
1.0
Terrible service terrible manager. DO NOT GO HERE. They will give you a hard time, was just lied to saying I can’t have a “make shift box” a box I’ve made bigger. Been doing this for years every month and never had a problem. Just looked it up online as well and ITS FINE. I won’t be back to this goofy post office. Teach your workers their job
Update: manager also told me neighboring usps store 725 W Duarte Rd, Arcadia, CA 91007. Wouldn’t be able to help me, which was simply not the case because I went directly to that store and ask the manager there himself, in which he told me this is no problem, and shipped my boxes😁. Just like the dozens of other usps store I’ve done this at, shame they don’t know how to do their job and lot to their customers🤦♂️
DM
Diane McGiffen
Dec 5, 2015
1.0
Some of the old timers behind the counter can be nice--if you get them on a good day. Most of the time, unfortunately, they are very loud and talk down to you. They are quick in making accusations and enjoy talking down to customers. For example, I had one of them telling me "when will you people ever learn?" The lady was unhappy because I put the postage stamp on the wrong side of the envelop (because I ran out of space.) Never mind that I was born in this country.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 41 Wheeler Ave?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, first-time passport applications are accepted here, and most locations also offer passport photo services with an appointment.
Do I need an appointment for passport services at this location?
Most Post Offices require you to schedule an appointment online for passport services, though limited walk-in hours are sometimes available.
What are the operating hours of the Post Office at 41 Wheeler Ave?
The Post Office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at the United States Postal Service?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website to check availability and pricing.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for exact times.
Is there a fee for passport photos at this Post Office?
Yes, the current fee for a passport photo at USPS is $15.
What nearby dining options are available around 41 Wheeler Ave?
Nearby you can find Mexican restaurants like Alejandro Alcondez Mexican Grill & Dancing and Arroyo Restaurant, ideal for a meal before or after your visit to the Post Office.
How can I reach the United States Postal Service at 41 Wheeler Ave using transportation services?
Taxi Arcadia-Duarte-Monrovia-Pasadena-LAX provides local taxi and airport shuttle services nearby, useful for getting to and from the Post Office with ease.
Are there any nearby services for health or medical needs close to the Post Office?
Yes, nearby medical facilities include Synergy Medical Corporation, USC Roski Eye Institute, and USC Eye Institute - Arcadia, should you need medical services in the area.