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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2730 W Tregallas Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
164 reviews
5 stars
49
4 stars
8
3 stars
7
2 stars
11
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over negative interactions.
Long Wait Times
Customers frequently reported long lines and slow service, often waiting for extended periods without adequate staff assistance.
Mail Issues
There were multiple complaints about missing or misdelivered mail, with some customers experiencing theft of packages.
Inconsistent Experiences
While some customers praised specific employees for their helpfulness, many others reported consistently poor service across the board.
- DDDIVVZIRO_ORIZVVIDDec 25, 20253.0LOCATION NEEDS SEATING==BENCHES ETC.
- MSMaria SanmigDec 19, 20255.0Long line but quick service. Great!
- LSLisa StephensonDec 17, 20251.0Everyone knows how horrible the postal service has become in this country. I had to visit it twice, 10 days before Christmas because my mail carrier said there was a package there for me which was beyond her limitations to lift onto her truck (she's maybe in her mid 20s but I dont think I've ever encountered a postal worker that doesn't have an open Workers Comp case) and not co Workers would help her load it. I was told to just give my address. The person that assisted me was rude and abrupt and said I needed a tracking number. I told her what I was told and she told me to call Consumer Affairs! I asked for a supervisor and she was just as useless. The following day the mail carrier left the brown slip of paper for when there is something to pick up so 2 Saturdays before Christmas I'm back at the post office and no package. The supervisor said she checked the bin number on the tracking list and the tracking number I was provided didn't even exist. And again, 2 Saturdays before Christmas there was one clerk working. At one point (I counted) there were 21 people in line and for some reason in between each customer (even though there were bins for the postal workers right there at their station) he had to go into the back for 2 minutes (I timed him). Look at the pictures I've attached to show I'm not making this up. We need a replacement for the USPS. And i worked 20 years in a Unionized public sector environment and public sector employees can be terminated IF the managers and HR are doing their jobs, which they clearly are not doing based on my recent and past experiences with the postal service. A couple years ago my postal carrier (i just happened to be outside so I witnessed it) was kicking one of my packages up my driveway and when I told her to please not do that and that i knew I was receiving several packages that day (it was also the holiday season) so I was outside to help her, her response was "I wish you landlord would raise your rent so you get less packages". I went above the supervisor at the Antioch post office (which is the hub for everyone in east Contra. Costa County, almost 300,000 households) to report this and he tried to give me the excuse about how hard it is to discipline public sector until i told him that was my job so i knew that wasnt true. There is bad customer service and then there is completely unacceptable customer service and we are at the point that we need a new system.
- TCtrevor claytorDec 10, 20251.0The passport agent here was extremely rude and had a lot of attitude and was sassy with all customers for no reason seems like she can’t handle the workload so she’s gonna be rude to customers
- ZGZhonglan GuanNov 23, 20251.0I would like to rate zero star if it has. We felt like the associate who help us was discriminating us because we are Chinese. Her name is Diedre, we were applying passport for my nephew and I am the aunt, I brought all my brother’s documents and notary from San Francisco to meet my nephew’s mom at that usps. And we had appt at 11 am. We handed all the documents to her but we forgot to make the copy for the expired passport and the birth certificate, she told us that she will charged for the copy fee and we were willing to pay for it. During the review of the documents, I asked couple questions to clarify that the original document sending to the department of United States will return to us, she felt like we gave her extra work and gave us the attitude, we felt so uncomfortable about that we were discriminated. Lastly, she asked the mom if that her address on the application, the mom looked at me and confirmed with me. Because the son is living with the dad but not with the mom, and she threatened us she will file a suspicion report about that issue. We are doing the right thing, we don’t worried about anything since we provided all documents. She can do what she want. With today’s experience, I never feel that bad with usps workers except her, every time I go to usps, everyone was nice and answered all my questions clearly. She needs more training to learn what customer service is. Diedre she needs more training to learn the customer service skills, she works there really hate her job and didn’t want to do anything. Expect the customer read all the information in the passport Application, and expect customer understand the whole process about how to apply the passport. She asked me: did you read the application instructions? I answered: yes, but I want to clarify so questions that I have. Then she started make it difficulty for us and threatened us to file a suspicion report to apply a passport, of course, we had no secret to hide and she can do what she wants and she doesn’t need to let us know purposely at the last minute that she took our documents.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2730 W Tregallas Rd?
You can send mail and packages, purchase money orders, rent PO boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Is an appointment needed for passport services at this Post Office?
Generally, you need to schedule an appointment online for passport services, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2730 W Tregallas Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Visit the USPS website to check availability and pricing, then complete your application with two valid IDs at the Post Office.
Does this location offer 24/7 access to PO Boxes in the lobby?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
What nearby places can I visit before or after my trip to the Post Office at 2730 W Tregallas Rd?
Nearby you can find shopping spots like ClothWorks and Yee! Urban Apparel & Accessories, dining options such as Las 3 Maria's Restaurant and 19th Hole Casino and Lounge, and services like Kims Blessed Hands beauty salon.
Are there other post office options near the United States Postal Service at 2730 W Tregallas Rd?
Yes, nearby you will find the Antioch Post Office, US Post Office, and additional USPS locations for your convenience.
How can nearby convenience stores help me when visiting the Post Office?
Nearby convenience stores like Cumberland Farms and Quik Stop are great for grabbing snacks or essentials during your visit to the Post Office.
What should I do to prepare for passport application at this Post Office?
Before applying, complete and print your passport application form and make an appointment using the online scheduler for passport and photo services.