Brand Certified
United States Postal Service
2.5(167 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2730 W Tregallas Rd, Antioch, CA
94509, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2730 W Tregallas Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
167 reviews
5 stars
52
4 stars
8
3 stars
7
2 stars
11
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees being disrespectful and condescending.
Long Wait Times
Numerous reviews mentioned long lines and slow service, with customers often waiting for extended periods without adequate staffing.
Mail Issues
There were multiple complaints about missing or stolen mail, as well as misdelivered packages, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary.
- KKKingTairon “KingTairon”2 days ago5.0Uncle Phil is my favorite mailman
- MCMarshea CarrFeb 25, 20265.0This postal Service, it’s all good guys
- KSkrysta sanchezFeb 8, 20265.0Love the ladies that work here !!! I come often to ship packages. The self label maker has been a blessing especially when the lines are long !!! The ladies that work here are amazing!! They are extremely helpful anytime I have any issues and always greet me and my children. I have never had any issues or a bad experience with them, this is my go to postal office. Being kind to the employees goes a long way.
- DDDIVVZIRO_ORIZVVIDDec 25, 20253.0LOCATION NEEDS SEATING==BENCHES ETC.
- LSLisa StephensonDec 17, 20251.0Everyone knows how horrible the postal service has become in this country. I had to visit it twice, 10 days before Christmas because my mail carrier said there was a package there for me which was beyond her limitations to lift onto her truck (she's maybe in her mid 20s but I dont think I've ever encountered a postal worker that doesn't have an open Workers Comp case) and not co Workers would help her load it. I was told to just give my address. The person that assisted me was rude and abrupt and said I needed a tracking number. I told her what I was told and she told me to call Consumer Affairs! I asked for a supervisor and she was just as useless. The following day the mail carrier left the brown slip of paper for when there is something to pick up so 2 Saturdays before Christmas I'm back at the post office and no package. The supervisor said she checked the bin number on the tracking list and the tracking number I was provided didn't even exist. And again, 2 Saturdays before Christmas there was one clerk working. At one point (I counted) there were 21 people in line and for some reason in between each customer (even though there were bins for the postal workers right there at their station) he had to go into the back for 2 minutes (I timed him). Look at the pictures I've attached to show I'm not making this up. We need a replacement for the USPS. And i worked 20 years in a Unionized public sector environment and public sector employees can be terminated IF the managers and HR are doing their jobs, which they clearly are not doing based on my recent and past experiences with the postal service. A couple years ago my postal carrier (i just happened to be outside so I witnessed it) was kicking one of my packages up my driveway and when I told her to please not do that and that i knew I was receiving several packages that day (it was also the holiday season) so I was outside to help her, her response was "I wish you landlord would raise your rent so you get less packages". I went above the supervisor at the Antioch post office (which is the hub for everyone in east Contra. Costa County, almost 300,000 households) to report this and he tried to give me the excuse about how hard it is to discipline public sector until i told him that was my job so i knew that wasnt true. There is bad customer service and then there is completely unacceptable customer service and we are at the point that we need a new system.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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