United States Postal Service

Reviews

• NA

  Nikki A

  Apr 18, 2026
  1.0
  How is it that a United Stated Post Office is closed All day Saturday?
• JA

  Jocelin Aguilar

  Apr 16, 2026
  1.0
  I walked into this location for the first time, and I had 3 packages with me. 1 with a QR code, and two with a printed label. Upon walking up to the waiting point Hector and another employee were talking and then hector called me over. I told him I had a QR code for the package and he then proceeded to very rudely lecture me about how I passed a self service kiosk where I could have done it myself. I felt so embarrassed and humiliated and just stood quiet, when he told me to rate his service on the machine I pressed the frowny face and he got angry and said “Why did you press that” and I said “Girl-” and he said It’s what I’m supposed to do but okay, you can take these other two packages to the self service and do it yourself. He rudely made me go to the self service kiosk that I didn’t know how to use because my nearest post offices DON’T have them. On top of that, it was locked so I couldn’t drop them off in the bin. Then I went back in line to tell him I couldn’t drop it off, and he told me it must’ve been locked and to just drop them off to the side, where I had originally gotten helped at!! It was a waste of my time and the fact that his ego was that big is insane. Thank god this isn’t my local post office.
• KK

  kodak

  Apr 8, 2026
  1.0
  Go somewhere else. If I can do 0 stars I would. They lose packages, complain about doing their job, offer no help, only 1-2 workers at the front when there is 10+ people waiting in the lobby. The 4/5 star reviews are from people who only ship 1-3 packages in a year. I’ve shipped over 5000+ orders in a couple of months and when I need help at this location I can’t get any. Hector is the most miserable worker/supervisor I’ve ever dealt with. I’ve had several packages lost/stolen & he will complain about doing his same job that he’s been doing for 20+ years. Ridiculous.
• NC

  natasha carter

  Nov 7, 2025
  1.0
  I've had issues with this post office for years. So I decided to do a test. I sent 30 postcards to the same address. 13/30 were delivered. 17 were lost. Of the 13, 9 postcards took over 2 weeks to get to their destination. The destination is in IL and per the Post Office, it should take 5 business days. I tried the exact same test at the Tustin Post Office. They had a success rate of 100% and every postcard was delivered within 5 business days. I have no idea how the Broadway post office can be this inept but they are. If you are in Anaheim and want your packages delivered, I STRONGLY recommend driving to another town's post office and mailing it from there.
• ME

  Maggie E

  Feb 23, 2014
  4.0
  I actually really like this post office. The women who work there have helped me to avoid spending extra money on packaging twice now. They don't have the best hours or selection of boxes/things to purchase (just the basics), but they are helpful and rarely have a line.

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