United States Postal Service

2.5
127 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2255 W Ball Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2255 W Ball Rd, Anaheim, CA
92814, United States

Hours

Reviews

2.5
127 reviews
5 stars
38
4 stars
9
3 stars
3
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Delivery Issues

Frequent complaints about lost packages, incorrect deliveries, and delays in mail service.

Helpful Employees

Some employees, like Alina and Richard, received praise for their helpfulness and professionalism.

Long Wait Times

Customers expressed frustration over long wait times and inadequate staffing during busy hours.

Mixed Experiences

While some customers had positive interactions, many others reported dissatisfaction with service quality.
  • BV
    Bobbie Vaughan
    4 days ago
    5.0
    I always receive great service when I drop off my packages.
  • NN
    Nanjiba
    6 days ago
    1.0
    Horrible service always delaying my orders or they say the courier didn't find the address and delaying it even though my address is perfectly fine.
  • AH
    Abdullah Hawisa
    Oct 21, 2025
    1.0
    Report of Stolen iPhone 17 Pro Max (Value: $1300) – Delivered Inside USPS Facility To Whom It May Concern, I am writing to report the theft of my mobile phone, an iPhone 17 Pro Max valued at $1,300, which occurred during the shipping process with USPS. According to the tracking information, the package was marked as “Delivered”; however, I did not receive it. The tracking details indicate that the item was delivered inside the USPS facility, but it never reached me. The package contained a brand-new iPhone 17 Pro Max, and I have all the necessary purchase and shipping documents to confirm the value and ownership of the device. I strongly believe the item was stolen or misplaced after being scanned as delivered within the USPS location. I request an immediate investigation into this matter and compensation for the lost item. Please let me know what additional documents or information are required to process this claim. Thank you for your attention to this serious issue. I look forward to your prompt response.
  • JW
    john winston
    Oct 14, 2025
    1.0
    A live by this usps..and whoever was on route to deliver my okage today never did. They marked delivery was completed with with package on the porch but with no picture..meanwhile I was sitting on the porch and no usps truck pulled up...so did the driver take my package?? Now I have to go through the whole claim process because people like to steal
  • AN
    Anaheim Neighborhood
    Aug 1, 2025
    1.0
    The mailman from 1800 sumac ln has about the worst attitude or common sense. I don't even know how he holds a job with this entity this type of behavior represents all of them not just the one. I've seen him start fights, speed down the neighborhood with children present well above speed limits, honking and tailgating people going slow down the neighborhood swerving behind them worst than a drunk driver, kicking planters underneath mail boxes, slamming mailboxes nearly breaking them and worst of all double parking next to double parked vehicles often blocking the only way out or in. If we had a fire or someone needs emergency medical care they are screwed thanks to this type of behavior. In our neighborhoods we have a double parking problem but no one with this low grade IQ or common sense to double park next to double parked vehicles. Numerous of our neighbors are very disappointed as they have gone down to complain, spoken with supervisors, the police has been called and nothing seems to get resolved. I have videos from all of our neighbors coming together to get this issue resolved

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.