Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2255 W Ball Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
128 reviews
5 stars
38
4 stars
9
3 stars
3
2 stars
7
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being praised for their helpfulness while others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were noted, leading to frustration among customers.
Staffing Problems
Customers frequently mentioned long wait times and inadequate staffing, suggesting that the post office is often understaffed and unable to handle customer volume efficiently.
Positive Experiences
Despite the negative feedback, several customers reported positive experiences with specific employees who provided excellent service, particularly in handling passport applications.
- ELEli Luong1 day ago1.0Waited twenty minutes for mail pick up, then the employee said he was off the clock, and to wait in the main line. Then after waiting another twenty minutes in the main line, they said the mail pick up is open now so I would have to go over there. So had to go to the back of the line again. Absolutely no respect for customer's time.
- BVBobbie VaughanNov 20, 20255.0I always receive great service when I drop off my packages.
- NNNanjibaNov 18, 20251.0Horrible service always delaying my orders or they say the courier didn't find the address and delaying it even though my address is perfectly fine.
- AHAbdullah HawisaOct 21, 20251.0Report of Stolen iPhone 17 Pro Max (Value: $1300) – Delivered Inside USPS Facility To Whom It May Concern, I am writing to report the theft of my mobile phone, an iPhone 17 Pro Max valued at $1,300, which occurred during the shipping process with USPS. According to the tracking information, the package was marked as “Delivered”; however, I did not receive it. The tracking details indicate that the item was delivered inside the USPS facility, but it never reached me. The package contained a brand-new iPhone 17 Pro Max, and I have all the necessary purchase and shipping documents to confirm the value and ownership of the device. I strongly believe the item was stolen or misplaced after being scanned as delivered within the USPS location. I request an immediate investigation into this matter and compensation for the lost item. Please let me know what additional documents or information are required to process this claim. Thank you for your attention to this serious issue. I look forward to your prompt response.
- JWjohn winstonOct 14, 20251.0A live by this usps..and whoever was on route to deliver my okage today never did. They marked delivery was completed with with package on the porch but with no picture..meanwhile I was sitting on the porch and no usps truck pulled up...so did the driver take my package?? Now I have to go through the whole claim process because people like to steal
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2255 W Ball Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, thousands of Post Offices including this one accept first-time U.S. passport applications and some offer photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely, then complete setup in person at the Post Office with valid ID.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check directly with this location.
Which nearby places could I visit before or after coming to the Post Office at 2255 W Ball Rd?
Nearby options include Blink Fitness Anaheim for a workout, Angelo's Burger for a meal, or the 99 Cent Discount Store for shopping.
Are there other postal or shipping services near the USPS at 2255 W Ball Rd?
Yes, The UPS Store and another United States Post Office are nearby for additional shipping and printing services.
Where can I find nearby health-related services around this Post Office?
Central City Community Health provides medical services nearby, along with Quest Diagnostics for lab testing and Trang Ton DDS dental care.
How can I contact this United States Postal Service location?
You can call the local phone number at +1 714-774-0188 or fax at +1 714-774-9617 for inquiries.