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Brand Certified

United States Postal Service

2.5
(131 reviews)

Business Details

2255 W Ball Rd, Anaheim, CA
92814, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2255 W Ball Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2255 W Ball Rd, Anaheim, CA
92814, United States

Hours

Reviews

2.5
131 reviews
5 stars
39
4 stars
9
3 stars
4
2 stars
7
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising helpful staff while others highlighted rude and unprofessional behavior from certain employees.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were noted, indicating significant issues with reliability.

Staff Attitude

Feedback indicated a lack of consistency in staff attitudes, with some employees being described as friendly and helpful, while others were reported as rude and dismissive.

Wait Times

Many customers expressed frustration with long wait times and understaffing, leading to inefficient service during busy periods.
  • KC
    K C
    Feb 9, 2026
    1.0
    Alot of packages get lost here very suspicious
  • EL
    Eli Luong
    Jan 12, 2026
    1.0
    Waited twenty minutes for mail pick up, then the employee said he was off the clock, and to wait in the main line. Then after waiting another twenty minutes in the main line, they said the mail pick up is open now so I would have to go over there. So had to go to the back of the line again. Absolutely no respect for customer's time.
  • BV
    Bobbie Vaughan
    Nov 20, 2025
    5.0
    I always receive great service when I drop off my packages.
  • NN
    Nanjiba
    Nov 18, 2025
    1.0
    Horrible service always delaying my orders or they say the courier didn't find the address and delaying it even though my address is perfectly fine.
  • AH
    Abdullah Hawisa
    Oct 21, 2025
    1.0
    Report of Stolen iPhone 17 Pro Max (Value: $1300) – Delivered Inside USPS Facility To Whom It May Concern, I am writing to report the theft of my mobile phone, an iPhone 17 Pro Max valued at $1,300, which occurred during the shipping process with USPS. According to the tracking information, the package was marked as “Delivered”; however, I did not receive it. The tracking details indicate that the item was delivered inside the USPS facility, but it never reached me. The package contained a brand-new iPhone 17 Pro Max, and I have all the necessary purchase and shipping documents to confirm the value and ownership of the device. I strongly believe the item was stolen or misplaced after being scanned as delivered within the USPS location. I request an immediate investigation into this matter and compensation for the lost item. Please let me know what additional documents or information are required to process this claim. Thank you for your attention to this serious issue. I look forward to your prompt response.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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