Certified by United States Postal Service • Mar 01, 2026
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Visit your local Post Office™ at 1180 W Ball Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
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Certified by United States Postal Service • Mar 01, 2026
This was the most bizarre interaction I likely have ever had dealing with a customer service person let alone a post office worker, I just cant sit quiet on this one.. the management or her higher ups needs to know how one of their employee is acting. I walked into this post office, no cars in the parking lot and no one in line. There are two workers in their stations at the counter, both looking down. I walk towards the front front, they both ignore me so I turn to stand in the line rather than approach the counter, as i am holding my outgoing packages (a couple mailers and a small box). The young black girl (not a women) looks up from her phone and asks “can I help you”. I approached her counter and ask her if she can scan my packages in, politely. She states that I must put them at the end of the counter and they will be scanned in later. I was dumbfounded at this because there was literally no packages there and no one else in line so I asked if she can go ahead and scan them in for me. She stated no, that I must put them on the counter at the other end and she said “we will get to it when theres more packages to do”. I then stated that any other post office I go to, I give them my packages and they normally ask “do you want a receipt” to which then I would answer with a yes or a no. She stated “thats now how we do things here”. So I asked again “Can you please scan them in since you’re not busy with any other customers”. She said something about if I was a business I would drop the packages off in the back and then asked what my zip code was. I stated that I am local, but my zip code has nothing to do with my visit to this post office. There was a few more things spoken back and forth to which I then asked to speak to a manager because of the foul way she was speaking to me. She walked to the back saying out loud to someone else “Im not going to do it for him”. Some young hispanic guy cam out with a scanner, I asked if he could scan them in, he said yes. I then asked for a receipt, he said that one the lady would have to do it. I asked if she is going to do scan them in, she replied that she isn’t going to do it. This makes the other calm quiet lady sitting there the whole time having to do the young black girls original job that I asked to be done when I got to the post office. The spiteful girl then spews a few more things under her breath as I wait for the items to be scanned in. I then thanked the lady for scanning them in and being respectful, to which the young black girl scoffs with a little laughter. The management and the president of the post office should review the cctv video for 3/7/2025 at 12:43pm to see how this girl acts a fool and refuses to do actual work, as she sat there on her phone the whole time. As the scans got finished by the other worker, I asked the girl what her name is, she says “Im not telling you that”. I then asked the “manager”, and he says “I wont tell you either”. The way she spoke and reacted as a post office employee was far from reasonable and professional and I believe the post office should reconsider why they have her employed here as a face of the office. Again, the locations management should watch the security video footage to see that nothing I have said here is a lie and nothing I have wrote here has been exaggerated. I actually fear she may be retaliative and damage my packages or I fear what she may do with my address being exposed on the package because she shows reg flags of possibly being vindictive.
She needs to be FIRED!!!
SS
Shake
Jan 22, 2025
1.0
This post office changed my perspective on postal workers, I used to think they were grouchy because they’d had a long difficult day.. nope, the people in there are rude as hell right when they open
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1180 W Ball Rd, Anaheim?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 1180 W Ball Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I rent a PO Box online and how do I access it?
Yes, you can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What is the cost for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Are there dining options near the Post Office at 1180 W Ball Rd?
Yes, nearby dining options include SUBWAY for sandwiches, California Pizzeria for pizza, Chester's Chicken, and Alberto's Mexican Restaurant, perfect for a meal before or after your visit.
What nearby hotels can visitors use when coming to the USPS at Anaheim?
Nearby hotels include SpringHill Suites by Marriott Anaheim Maingate, Holiday Inn and Suites Anaheim, Anaheim Maingate Inn, and Rodeway Inn Maingate, providing convenient accommodation options.
Is there convenient parking available near the USPS office?
Yes, parking options near the office include the Mickey and Friends Parking Structure and the Ball Cast Member Parking Lot (BCML), making access easy for customers driving to the location.
What nearby attractions can I visit around the United States Postal Service at 1180 W Ball Rd?
You can explore Disney-related attractions such as Disneyland Car Key Replacement Group, Disney marketing park, and enjoy entertainment at LA Fun Tickets, making your trip more enjoyable.
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