United States Postal Service

2.3
198 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 701 N Loara St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
701 N Loara St, Anaheim, CA
92803, United States

Hours

Reviews

2.3
198 reviews
5 stars
48
4 stars
12
3 stars
10
2 stars
9
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, citing rude staff and long wait times as major issues.

Delivery Issues

Numerous complaints about packages being lost, delivered to the wrong address, or delayed significantly.

Staff Attitude

Mixed reviews on staff attitude; while some praised friendly and helpful employees, others described them as unprofessional and dismissive.

Efficiency

Customers noted inefficiencies in service, including long lines and slow processing times, particularly during busy hours.

Facility Conditions

Some customers appreciated the cleanliness and organization of the facility, while others pointed out issues with self-service kiosks and limited parking.
  • DT
    Dwayne Tang
    Oct 24, 2025
    1.0
    I don’t understand why delivering from LA to OC can take 5 full days!!! No matter how USPS system works, this system is a complete pathetic failure.
  • AC
    Andrea Christensen
    Jun 16, 2025
    1.0
    I didn’t know a government agency was capable of being THIS BAD. The lines are always extremely long, and the employees couldn’t care less if you get your packages or not. I called specifically to ask if this location accepted General Delivery, and a USPS employee ensured me they did. Once I confirmed the item had been delivered, I waited in line on FOUR DIFFERENT OCCASIONS to see if they could find it. It became evident these people had no clue what had happened to my package. This cost me dearly in terms of my time and resources, not to mention a great deal of frustration. I’m glad the USPS will likely not exist in 5 years. What a joke!
  • YV
    Yury Vasquez
    Jun 13, 2025
    1.0
    This office has the worst customer service ever they put me on hold for over an hour never answer i went they told me the supervisor will call you never did
  • MC
    MARIA CUEVAS
    Jun 7, 2025
    1.0
    Stood in line for self service machine as I scan first item it decided to updated what an odd time to update. Then I had to stand in the regular line what a waste of time maybe update at night when it’s closed.
  • JG
    Jesus Gutierrez
    Dec 6, 2021
    5.0
    Buen servicio

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.