United States Postal Service

2.3
202 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 701 N Loara St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
701 N Loara St, Anaheim, CA
92803, United States

Hours

Reviews

2.3
202 reviews
5 stars
48
4 stars
12
3 stars
10
2 stars
9
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.

Delivery Issues

Frequent complaints about lost packages, incorrect deliveries, and delays in mail service were noted.

Staff Attitude

While some employees were praised for their friendliness and efficiency, others were criticized for being rude and unprofessional.

Long Wait Times

Customers expressed frustration over long lines and wait times at the post office.

Mixed Experiences

Some customers had positive experiences with specific staff members, indicating inconsistency in service quality.
  • DH
    Diego Huamani
    3 days ago
    1.0
    They won't answer the phone and they will hang up on you saying WRONG NUMBER
  • SR
    Susana Ramirez
    Dec 18, 2025
    1.0
    The mailman left my package somewhere else, and according to him, he doesn't know where he put it. Is there anyone here who reads this message and can help me file a complaint with a higher authority, because the supervisor just said it was lost, and that's it, simple as that.
  • DT
    Dwayne Tang
    Oct 24, 2025
    1.0
    I don’t understand why delivering from LA to OC can take 5 full days!!! No matter how USPS system works, this system is a complete pathetic failure.
  • MR
    Morgan Robinson
    Sep 22, 2014
    1.0
    The mailmen pretend to deliver my packages, never coming up to my door and simply leaving the note in the box telling me to go get it. When I set up redelivery dates, even a week in advance, they either 1.) don't attempt the redelivery on the correct day or 2.) just leave the note in the box without coming to my door. I've opened up about five different cases against them over this matter, dealing with my packages for almost a year now. I've even spoken with the manager over this, to which she confirmed a redelivery date for me and I still didn't get my packages. Three cases opened with Consumer Affairs and I'm still sitting here, waiting for my package.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.