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The UPS Store #4932 in Anaheim offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cross Streets Of N. Euclid & W Crescent Ave.
Customers consistently praised the friendly and helpful staff, particularly highlighting Neelu's exceptional service.
Efficiency
Many reviews noted the quick and efficient service, especially for live scans and other tasks, with several customers reporting being in and out in under 10 minutes.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, often mentioning the pleasant atmosphere and supportive staff.
Mixed Feedback on Pricing
While many appreciated the service, some customers raised concerns about high prices for shipping materials and services.
Inconsistent Package Handling
A few reviews mentioned issues with package handling and delivery, indicating a need for improvement in this area.
PL
Patrick Leyden
Nov 10, 2025
1.0
Don't go to UPS for passport pictures and especially not for renewals. I understand this is my fault for not catching it when paying but this was my first time renewing my passport from my initial one I got as a child. I went in just for the photos for a passport renewal and was then proceeded to process the whole passport renewal that ended up paying 3x what I would have if they just charged me for the picture and mailed the forms through USPS on my own. The service was nice but it would've been so much more helpful to know it's perfectly fine to just get the passport photos and pay and that the passport renewal was not necessary to do there. I noticed the drastic difference in cost when I got home and called to try to cancel but they said "no, it's already in the system", that just doesn't seem right because it's not like the paperwork has already been shipped.
After speaking with one of the workers/representative they told me that the price I was charged should be comparable with USPS but after calling them to confirm the USPS passport renewal is $130 without any extra expedited processing or delivery. So I did infact pay 3x as much despite UPS assuming the cost was comparable. Thanks for drastically upcharging me.
HH
Hoodini
Nov 7, 2025
5.0
Very nice and friendly people, got me in and out in no time, and neelo
helped me get a life scan out of the way in 10 minutes
ML
marissa lopez
Sep 26, 2025
5.0
I came in for a livescan and i was helped right away and the lady helping me was nice and explained very clearly. 10/10 service.
PP
Paris
Sep 26, 2025
5.0
Neelu was lovely! Very helpful and kind!
CH
Celeste Huerta
Sep 22, 2025
5.0
Neelu was super helpful ! Really appreciated the service that was given. Definitely will come back