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Staples

3.6
(136 reviews)

Business Details

26791 Aliso Creek Rd., Aliso Viejo, CA
92656, United States
(949) 448-4120

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Aliso Viejo, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Staples
26791 Aliso Creek Rd., Aliso Viejo, CA
92656, United States

Hours

Reviews

3.6
136 reviews
5 stars
76
4 stars
14
3 stars
5
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness and lack of helpfulness, particularly at the returns and print counters.

Staff Attitude

Several reviews highlighted a negative attitude from employees, with specific mentions of staff being unwelcoming or dismissive.

Service Speed

Customers frequently complained about long wait times and slow service, particularly for printing and returns.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment indicated inconsistency in service quality.

Product Availability

Customers appreciated the product selection but noted issues with stock levels and order fulfillment.
  • ND
    N D
    Feb 13, 2026
    5.0
    Brian is amazing! Kind,helpful and caring ! He made me feel welcome and helped me with all my transactions with patience and care! Thank you Brian for such a great attitude 🙏
  • GR
    Gina Russo
    Feb 12, 2026
    5.0
    Staff were super helpful, kind, and very attentive to what I needed. Definitely will be back.
  • LF
    Laurie F
    Jan 21, 2026
    1.0
    I’ve done a handful of Amazon returns here and there used to be a man who was very friendly but the last two times an associate named Vicki helped me and she is absolutely miserable. Never gives a greeting, acts very annoyed to have to process returns even though she’s working the returns counter…? The last time I went I had one QR code for three items and she asked me what item she needs to scan first, but I was confused at her question so I said “I only have one code for all the items” and she replied “I don’t care if you have 1,000 items under one code I just need to know which one to scan” and when I paused for a few seconds still not understanding exactly what she needed from me (since she was offering no other information other than holding a barcode sticker) she did a huge sigh, rolled her eyes, and just grabbed one of the items. I’ve even tried offering her a smile and asking how her day was going but she literally ignores me. I’ll just go somewhere else from now on.
  • AG
    Adam Gross
    Jan 12, 2026
    1.0
    Bad for price/service/returns. Better off going to FedEx for printing and Amazon for supplies. Staff took 20 minutes per person might be the saddest place on earth. Go anywhere else for your returns read the last 10 reviews. The employees seem miserable which makes sense once you go inside. I imagine this is what a Sears store felt like 5 years ago.
  • OA
    Omid Angoshtari
    Jan 6, 2026
    1.0
    Just a warning for Staples customers at the Aliso Viejo store—had a scan job there, costme $9.60 with zero paper or ink used, straight to my flash drive. Days later, surprise charge of $4.60 hit my account—I disputed it, emailed customer service, they sent me back to the store. Manager couldn’t explain it today, mumbling about some five dollar pending… didn’t add up at all. Check your receipts folks, they sneak extra fees in. #StaplesAlisoViejo #ConsumerAlert

Frequently Asked Questions About Staples

What types of services does Staples in Aliso Viejo offer?

Staples offers printing, shipping, technology, travel, recycling services, design, direct mail, passport photos, and Amazon pickup services.

What are the store hours for Staples in Aliso Viejo?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

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