Brand Certified
United States Postal Service
2.6(185 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10 W Bay State St, Alhambra, CA
91802, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10 W Bay State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
185 reviews
5 stars
56
4 stars
13
3 stars
10
2 stars
11
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, with some praising individuals like Michelle and Bobby for their helpfulness, while others report rudeness and unprofessional behavior from certain employees.
Wait Times
Many customers expressed frustration over long wait times, often exceeding 30 minutes, due to understaffing and inefficiency.
Lost Mail Issues
Numerous reviews mention problems with lost or mishandled mail, including packages that were never delivered or went missing.
Passport Services
While some customers had positive experiences with passport services, others reported issues with staff availability and efficiency.
Overall Experience
The post office is described as busy and understaffed, leading to a generally negative perception, despite some positive individual interactions.
- RRRebekahJan 29, 20261.0They lost my international mail, so I went there to try to figure out what happened. I waited and stood in line for 45 minutes. After I told the male staff about my issue, he told me to go to a female staff, saying she could help me. I then waited patiently again for the lady to finish helping another person. When it was finally my turn, she said she was done and off, and told me to go back to that guy, but the guy then once again told me to go to that lady... basically at the end they just told me to come back two days later on Saturday because they had already turned off their computer... wow... what a time wasting
- PPPeace PorterJan 28, 20264.0Just wanted to be thoughtful for those interested in P.O BOX services, the USPS website states that P.O.Box services open M-Sat 4am-8pm closed Sundays. However, the location has a sign that says POBox closed Sat Sun & Holidays. Please take note.
- JGJack GuerraJan 26, 20261.0Garbage service and garbage staff
- JGJessica GNov 17, 20251.0This place is horrendous. They have the rudest staff with disgusting attitudes. My mailman threatened me outside of work hours. Since then he won't deliver packages to the porch, he throws them over the fence, and he leaves the mailbox open. He lied and said I wasn't home to sign for a package so I requested redelivery. The package was never redelivered. I'm sure he stole the package as I've seen him driving around in the USPS truck on a sunday. They let him di whatever he wants because "they're understaffed". It was a package filled with irreplaceable gifts I was trusted with dispersing.
- SOshiho okamotoOct 21, 20251.0No workers, no services
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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