Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10 W Bay State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
181 reviews
5 stars
56
4 stars
12
3 stars
10
2 stars
11
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being praised for their helpfulness, particularly Michelle, while others were described as rude and unprofessional.
Staffing Issues
Many reviews highlight that the post office is understaffed, leading to long wait times and inefficient service.
Passport Services
Passport services received positive remarks, especially regarding the assistance provided by Michelle, but there were complaints about the lack of staff qualified to handle passport applications.
Lost Packages
Numerous customers reported issues with lost or mishandled packages, indicating a significant problem with package delivery and tracking.
Overall Experience
While some customers had positive experiences, many expressed frustration with long wait times, rude staff, and poor service, suggesting a need for improvement.
- JGJessica GNov 17, 20251.0This place is horrendous. They have the rudest staff with disgusting attitudes. My mailman threatened me outside of work hours. Since then he won't deliver packages to the porch, he throws them over the fence, and he leaves the mailbox open. He lied and said I wasn't home to sign for a package so I requested redelivery. The package was never redelivered. I'm sure he stole the package as I've seen him driving around in the USPS truck on a sunday. They let him di whatever he wants because "they're understaffed". It was a package filled with irreplaceable gifts I was trusted with dispersing.
- SOshiho okamotoOct 21, 20251.0No workers, no services
- LJLunnallenna Solbrillante (JuanaCanales)Sep 30, 20255.0Here they have a very customers service
- PTPeggy TangSep 11, 20255.0We came to Alhambra post office for renew our passport. I highly recommend Michelle . she was a caring beautiful person with her help anything went smoothly,Thanks for her outstanding service.
- JGJessica GarciaAug 5, 20251.0Wrost customer service...they said because they are understaffed save time and go to another san gabriel post office is abot mile away they go above and beyond really took care of us fast and where understanding offers walk in services amazing staff
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10 W Bay State St in Alhambra, CA?
This USPS location offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications, including this location. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
Does this Post Office provide passport photo services?
Yes, but for first-time passport and photo services, please make an appointment using the online scheduler.
What are the operating hours of the United States Postal Service at 10 W Bay State St?
Monday to Friday: 8:30 AM to 5:00 PM; Saturday: 9:00 AM to 2:00 PM; Sunday: Closed.
Can I rent a PO Box online for this location?
Yes, you can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person at the Post Office.
Is 24/7 access available for PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary by location. It's best to check directly with this local Post Office for specific lobby hours.
What nearby places can I visit after my trip to the United States Postal Service at 10 W Bay State St?
Nearby, you can visit the Saint Therese Catholic Church Alhambra or enjoy beauty services at Azure Medical Technologies. For car maintenance, Crystal Clear Mobile Auto and Fleet Detailing is close by.
How can nearby postal and shipping locations assist me around the USPS at 10 W Bay State St?
Nearby USPS Collection Point and US Post Office locations offer additional mailing and storage services, which can be convenient if you need extra shipping options or flexible drop-off points.
What public services and community resources are close to the United States Postal Service in Alhambra, CA?
Alhambra City Council and Pelican Cove Counseling Centers are nearby, offering government and community mental health services accessible after your visit to the Post Office.