United States Postal Service

2.8
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1415 Webster St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1415 Webster St, Alameda, CA
94501, United States

Hours

Reviews

2.8
57 reviews
5 stars
18
4 stars
7
3 stars
3
2 stars
5
1 star
24
  • RG
    Riley Gruber
    Dec 10, 2025
    1.0
    Rude and lazy staff that make up reasons to try and make your mailing more difficult than it has to be.
  • SB
    S B
    Sep 5, 2025
    5.0
    no self service but not busy around 4pm
  • MM
    Muting Ma
    Aug 21, 2025
    1.0
    USPS, Train your employees to use your eyes. Stop delivering our packages to the wrong (same) address! This problem has been ongoing on and off for the past 3-4 years. It’s not at all OKAY! We had 5 packages of this occurrences.
  • SS
    Sam Snyder
    Jul 30, 2025
    4.0
    The three ladies there have been nothing but helpful. I’ve had multiple questions answered by them and they’ve been pretty patient. Downsides is the lunch break which I’m assuming is a mandated thing and there’s no drop box for outside of operation hours(unless I missed it) which is why the 4. Maybe I’ve gotten lucky with interactions but they’ve all seem very nice and professional from all my experience. Edit: and on my first time coming in the lady did mention that they had lunch breaks which I was very appreciative of. I would not have known otherwise and that saved me future time/frustration. So I’d probably even do 4.5 if I could just for that extra step
  • LD
    Laurent Decosse
    Dec 27, 2024
    5.0
    The people at the front desk are always kind and helpful. The staff always take the time to patiently guide people if they are having questions or difficulties with their mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.