Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2201 Shoreline Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
175 reviews
5 stars
45
4 stars
10
3 stars
4
2 stars
14
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers noted that the line moves quickly, but there are complaints about long wait times for passport services and inconsistent staffing.
Package Handling
Numerous reviews mention issues with lost or stolen packages, leading to distrust in the handling of mail.
Staff Attitude
There are significant concerns regarding the attitude of some employees, with reports of rudeness and lack of professionalism affecting customer experiences.
Overall Experience
While some customers have had positive experiences, a substantial number express frustration and disappointment, suggesting a need for improvement in service quality.
- CCCharlieOct 1, 20255.0The staff are helpful and line moves pretty quickly.
- BMBuDs ManeSep 5, 20251.0The black lady with long hair is rude. Talk to people with no manners thinking she aboves everyone else. Avoid her services
- CAConnie AlegriaSep 3, 20251.0The workers have been polite to me..but this location seems to have many problems from running out of stamps to leaving me in a dispute over there money order process. I purchased a money order then the machine would not print it.my account was charged and I now have to wait until who knows when to get my money back..This was for my rent .now my rent will be late.I left in tears
- ETEmily ThorntonAug 22, 20255.0I went Friday before lunch hour, and I was amazed by how quickly I was in and out. Friendly, helpful staff, no complaints.
- LGleia gatenJul 7, 20255.0Unlike what the other bot reviews say, this is a decent post office with professional staff. You treat them like human beings and they do the same for you, end of story.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 2201 Shoreline Dr?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Passport photos are also available by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours are offered at select locations.
What are the Post Office hours of operation?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How do I reserve a PO Box at this USPS location?
You can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is there 24/7 access to PO Boxes at the Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this location for details.
What nearby places can I visit before or after my USPS visit at 2201 Shoreline Dr?
You might want to visit TJ Maxx and The Busy Bee Activity Center nearby for shopping and entertainment activities.
Are there any nearby coffee shops to relax near the USPS location?
Yes, Bagel Street Cafe and Starbucks are nearby where you can enjoy coffee and light snacks.
Can I combine errands at the USPS location with a visit to local financial institutions nearby?
Yes, Bank of Marin and Provident Credit Union are nearby for banking services, convenient to visit alongside the Post Office.
How can I find out about employment opportunities with the USPS?
USPS is hiring. See current top job openings at https://about.usps.com/careers/career-opportunities/top-jobs.htm