Brand Certified
United States Postal Service
2.4(178 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2201 Shoreline Dr, Alameda, CA
94501, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2201 Shoreline Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
178 reviews
5 stars
47
4 stars
11
3 stars
4
2 stars
14
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers noted that the lines move quickly and that service is generally efficient, especially during busy times.
Passport Services
Numerous complaints about passport services indicate significant issues with scheduling, staff availability, and overall service quality.
Package Handling
There are serious concerns regarding package handling, with multiple reports of lost or stolen packages and poor accountability from staff.
Staff Attitude
Customer experiences vary widely, with some praising staff for their patience and kindness, while others report negative interactions with specific employees.
- KSKeith Hanson SrFeb 12, 20264.0Always on time, always there to help you with postage needs.
- LMLavender MeeksFeb 5, 20265.0They have want I need every time I go.
- JRJason RuckerDec 18, 20255.08 days before Christmas, line out the door all day long & three employees working steadily & calmly & politely helping everyone. Impressive. Despite the holiday rush & 15 people ahead of me I only waited about 10 minutes.
- CCCharlieOct 1, 20255.0The staff are helpful and line moves pretty quickly.
- DSDean SoleckiSep 18, 20141.0This is probably the worst post office in the United States. The service is terrible in a way that I've never experienced anywhere else, ever.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 2201 Shoreline Dr?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Passport photos are also available by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours are offered at select locations.
What are the Post Office hours of operation?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How do I reserve a PO Box at this USPS location?
You can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is there 24/7 access to PO Boxes at the Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this location for details.
What nearby places can I visit before or after my USPS visit at 2201 Shoreline Dr?
You might want to visit TJ Maxx and The Busy Bee Activity Center nearby for shopping and entertainment activities.
Are there any nearby coffee shops to relax near the USPS location?
Yes, Bagel Street Cafe and Starbucks are nearby where you can enjoy coffee and light snacks.
Can I combine errands at the USPS location with a visit to local financial institutions nearby?
Yes, Bank of Marin and Provident Credit Union are nearby for banking services, convenient to visit alongside the Post Office.
How can I find out about employment opportunities with the USPS?
USPS is hiring. See current top job openings at https://about.usps.com/careers/career-opportunities/top-jobs.htm
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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