The UPS Store

3.5
193 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5898 in Alameda offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Bridgeside Shopping Center, Next To Nob Hill.

Details

  • DeliveryNot available

Location

The UPS Store
2601 Blanding Ave, Alameda, CA
94501, United States

Hours

Reviews

3.5
193 reviews
5 stars
115
4 stars
8
3 stars
2
2 stars
4
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praise the helpfulness and friendliness of employees, while others report rude and unhelpful interactions.

Pricing Issues

Several reviews mention dissatisfaction with additional charges for services like printing labels and taping boxes, leading to perceptions of unfair pricing.

Store Condition

The store's physical condition has been criticized, with reports of it being boarded up and unkempt, impacting customer perceptions.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, noting short wait times and smooth transactions.

Management Concerns

Some reviews express frustration with the management's policies and perceived stinginess, affecting overall customer satisfaction.
  • AS
    Anabella sanchez
    5 days ago
    5.0
    In and out quick. No problem and very nice employees.
  • CA
    Cristobal Arroyo
    Sep 16, 2025
    5.0
    i was atended by Emeli she was very helpful i recommend this store for ur shipping needs great work ladies
  • KG
    Karen Green
    Sep 15, 2025
    5.0
    It is always a pleasure going into this UPS store. Everyone is always friendly, helpful, and efficient.
  • JP
    Josh Pratchard
    Sep 15, 2025
    1.0
    This place has the rudest people working at it. I came in Monday morning on the 15th of Sept to overnight a package and to get a notary signature done. The first girl who helped me (I think her name was Eleine) was treating me like I was bothering her for asking questions about different options and times for delivery on an over night package. She wasn't paying attention at all to what I was saying either. She made me repeat the zip code 4 times because she was trying to pay attention to the conversation of the other woman and the customer she was speaking to instead of helping me. Then, in the middle of taking the shipping address, she answers a phone call and starts talking to them instead of answering and saying "please hold" so she could finish my transaction. Then, after I finally finished the shipment transaction I tried to get the notary signed and that woman was rude we well. I had a federal document that needed to be notorized and she was so confused that the signature line was not present where she wanted it that she made me sign again on the previous page, where I had already signed, because she said it looked like a digital signature. I told her it wasn't but she refused to notorized it unless I signed it again right next to the first. Then after all that the wifi goes down and they say they can't process the payment till it comes back up. This while the entire front of the store is still boarded up with plywood after a year of it being in that condition. This is a super shady location, the people are hella rude and they will screw everything up. AVOID AT ALL COST!
  • YH
    Yesica Hercules
    Aug 9, 2025
    5.0
    Es el mejor me gusta te manda foto cuando está entregado

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Alameda provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport and photo ID services, professional printing, small business services, computer access, and document shredding.