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DHL Express Canada
Brand Certified

DHL Express Service Point Edmonton

2.0
(227 reviews)

Business Details

3490 21st Street East, Edmonton, AB
T9E 0V3, Canada
(855) 345-7447
https://locations.ca.express.dhl.com/ab/edmonton/3490-21st-street-east

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Edmonton in Edmonton offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

DHL Express Service Point Edmonton
3490 21st Street East, Edmonton, AB
T9E 0V3, Canada

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
SaturdayClosed
SundayClosed

Reviews

2.0
227 reviews
5 stars
47
4 stars
8
3 stars
8
2 stars
7
1 star
157
  • PW
    Paul W
    Jun 30, 2026
    1.0
    Called and had them hold my parcel at depot, arrived the next morning. They said its still on pallet and they need a hour to find it. Hour and 10 min in... found the time to right this review as I sit, pissed off, waiting in their front foyer.
  • VB
    Vivianne Bridgeman
    May 19, 2026
    1.0
    Very disappointed with DHL Express shipping service. Every single delivery attempt results in the exact same automated message: “We tried to deliver your DHL Express shipment from YUCAN today but no one was home. Signature is required for delivery.” The problem is — I work from home and was home during the attempted delivery. I also provided clear delivery instructions. No one knocked, called, buzzed, or contacted me in any way. This feels less like a real delivery attempt and more like a standard excuse for failed delivery. Extremely poor customer service, lack of accountability, and irresponsible delivery practices. Customers pay for reliable express shipping and expect basic communication and care. Very frustrating experience
  • MS
    Michelle S
    Feb 22, 2026
    1.0
    Never buying things from sellers that use DHL. They still have my package after 10 days. It is being held for no reason. I have paid import fees, filled out forms, and still haven't received it. Happened to me in the summer too but I just went over there and went back and forth to border services to get it cleared myself. Absolutely useless place. Do better.
  • KT
    king tshibanda
    Feb 11, 2026
    5.0
    EXCELLENT SERVICE WOW! Keep up the great job
  • YD
    Y D
    Jan 22, 2026
    1.0
    Absolutely useless. If it is possible I would give them a 0 star. driver said we are closed when trying delivery but I was sitting there waiting that important item. it was very time sensitive that was why I chose DHL, I was totally wrong. never trust them agian.

Frequently Asked Questions About DHL Express Service Point Edmonton

How much does it cost?

DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.

How long will it take to get there?

Transit times are dependent on the destination country and Customs requirements.

Brand Certified Facts from DHL Express Service Point Edmonton

This information is certified by DHL Express Service Point Edmonton and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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