Bell

Reviews

• JI

  Jason Iverson

  May 9, 2026
  5.0
  Peter was amazing, we had phones set up last year and specifically wanted to set up an additional number with him this year. Top notch service, very helpful, knowledgeable, and friendly.
• II

  Intermilan07

  Apr 30, 2026
  1.0
  I usually don’t like to give bad reviews but bell customer service is an absolute joke. Got a call from bell loyalty customer service after my plan expired hoping to sign me up again. Tried to upsell me for double the price of what I was currently paying for a plan. It was more expensive than what I opened up on the main website. Then she said she would connect me to a manager, made me wait 30 min then hung up on me and never called back. This happened April 30, 2026 at 12:00.
• A

  Николоз Джанашия

  Apr 27, 2026
  1.0
  You should fire Peter ( or what ever his name was - bold Asian guy) I can’t imagine coming to Roger’s (for example) and the guy who works there , and see that other guy has a line of customers - and he will tell me l that guy will help you” and just leave a store to come back in 5 mins and sit in front of entrance . Before coming to your store I thought Bell has the worst cellular data - now I know that they have worst branch expiriens too
• SF

  Sabrina F

  Apr 21, 2026
  5.0
  Earlier this January, I transitioned to Bell, and I regret not remembering the name of the helpful employee who assisted me each time. However, I truly appreciate the exceptional customer service I receive whenever I visit the store regarding my phone needs. I especially value his patience and attentiveness as he listens to my numerous questions. Prior to switching to Bell, I had been a long-time customer of Freedom Mobile, and I never experienced such outstanding customer service.
• LB

  Lisa Barnes

  Apr 20, 2026
  1.0
  I got a cellphone plan here the other day. They transferred my phone number from my old device to my new device. The employee needed my account number from Telus to transfer it. He got my account number wrong and I almost lost my phone number. The employee then had to call Bell to fix the mistake. The employee here should be less careless when transferring the old account to the new account. These types of mistakes shouldn’t be happening.

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