Canadian Springs, now a part of Primo Water, is an iconic water brand since 1882. Our purpose is simple: Inspiring Healthier Lives – with Water your Way. We are proud to be Canada's oldest, largest, and most trusted direct-delivery drinking water company. Our company was established in 1882 as the Laurentian Water Company in Montreal and has been in continuous operation since that time. Our goal then was to deliver great-tasting water. Now our mission has evolved to delivering complete hydration solutions that inspire healthier lives for Canadians from coast to coast. Canadian Springs offers a multitude of drinking water options—including Spring and distilled. Canadian Springs bottled water delivery service brings home the products you love, like great-tasting water with the selection of 3- or 5-gallon bottles and case water. Offering a wide range of water services, from home and office delivery, water purification services or retail options through refill and exchange. Our goal is to deliver more than just water to our communities it is to provide quick, easy and affordable services.
Worst company ever. Never have what we order,never show up when they say,never call back when asked to. they are very good at apologizing but never fix the problem.....so dont apologize then. . If I could give you 0 I would. And by the rest of the reviews it shows you really do not care and do not care about fixing your issues.
KB
kate brovina
Oct 21, 2025
1.0
Terrible. No show deliveries. Consistently leavings items we did not order (extra jugs, coffee, cups, etc) that we then have to fight to get refunds for. Poor customer services and service fees through the roof. We have historically used Canadian Springs for multiple business locations but cancelling one by one due to the terrible service decline and consistent fraudulent charges on our invoices.
AP
Alice Poong
Aug 11, 2025
1.0
This is the worst company I have ever dealt with. We have been with this water delivery service for over nine years, and their decline in service is unacceptable. We operate a store with 15 staff members, and they have failed to deliver our water for almost a month. Last week, we were promised a delivery of 8 bottles today, yet as the day is almost over, we find ourselves having to call again. Shockingly, the manager changed our delivery to five days later without any notification. This level of service is entirely unsatisfactory, and we expect immediate action to rectify this situation.
JM
Jason Moffit
Feb 26, 2020
5.0
These guys are awesome! Great customer service and extremely fast delivery!
I will recommend them to anyone that wants the highest quality water delivery around.
Thank you very much.