Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.5
179 reviews
5 stars
154
4 stars
3
3 stars
4
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service from staff members, particularly praising their friendliness, patience, and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and plans, which contributed to a smooth purchasing experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding communication issues and customer service in specific instances.
Efficiency
Several customers appreciated the quick and efficient service they received, making the process of switching providers or upgrading phones seamless.
Store Environment
The overall atmosphere of the store was described as welcoming and friendly, enhancing the customer experience.
- JNJana N2 days ago5.0We just switched over from Rogers to Bell and Derek at the Mayfair Store was amazing! He took so much time, going through all the different options and writing down the numbers for us. Top Notch Customer Service!
- AMAlayne MacIsaacNov 2, 20255.0Lauren was incredible - she guided us through every step of switching over to Bell and getting a new phone….she was super friendly and very helpful!
- KMK MacOct 21, 20253.0Staff directed me to search on line for what I needed despite going into physical store. Bell’s travel plans are worse than other providers-why?
- JJJacindaSep 29, 20255.0Derek was a fantastic employee who made the process of getting a new phone easy and painless. Straightforward, fast, and answered all of my questions. Thank you!
- DKDan KingsleySep 26, 20255.0Atharva, gave us Great customer service. Thank you !
Frequently Asked Questions About Bell
What products and services does the Bell store at Mayfair Shopping Centre offer?
The Bell store offers Bell Mobility phones, tablets and mobile internet, Bell Satellite TV, Bell Fibe TV, internet service, home phone services, and related accessories and devices on Canada's best network.
Where is the Bell store located in Victoria, BC?
The Bell store is located at 3147 Douglas St, Level 1-632, Mayfair Shopping Centre, Victoria, BC, V8Z6E3, Canada.
What are the Bell store's regular business hours?
The store is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Bell store have special holiday hours?
Yes, for example on November 11, 2025, it is open from 11:00 AM to 5:00 PM, and on November 28 and 29, 2025, it is open from 9:00 AM or 10:00 AM to 9:00 PM, respectively.
What payment methods does the Bell store accept?
They accept American Express, Cash, Check, Mastercard, and Visa.
How can I contact the Bell store at Mayfair Shopping Centre?
You can contact the store by phone at +1 250-220-7000 or visit their website at http://storelocator.bell.ca/bellca/en/BC/Victoria/Bell-Mayfair-Shopping-Centre/BC747.
Which brands are featured at the Bell store in Mayfair Shopping Centre?
The store features Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Are there any popular stores near the Bell store at Mayfair Shopping Centre?
Yes, nearby stores include MAC Cosmetics, RW&CO., The Body Shop, Pandora, and GameStop, among others.
Can I visit other retail locations easily when shopping at Bell's Mayfair Shopping Centre store?
Definitely, the store is in a prime spot surrounded by retailers like Levi Strauss & Co., Saucony shoe store, and Swimco for swimwear, making it convenient to shop multiple stores in one visit.
Are there dining options near the Bell store in Mayfair Shopping Centre?
Yes, diners can enjoy meals at nearby restaurants such as Manchu Wok and TacoTime while visiting the area.