Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Joshua provided excellent help and the process of obtaining a new cell phone. Thank you!
MK
Margaret Koch
Dec 31, 2025
5.0
I have been a Telus customer for many, many years and I have never received the customer service that I received from Jeremy and Adam at the Bay Centre Bell store. Well done Bell for hiring people who actually know and practice exemplary customer service. And much appreciation to Jeremy and Adam; you are both an asset to this organization.
BM
Bruce McIntosh
Dec 27, 2025
5.0
John at the Bay Center in Victoria helped me. He was patient with my old man questions, had all the answers, and got me into a plan that I'm extremely happy with. In today's world it's a blessing to do business with a young person who's friendly and helpful. At no time did I feel like I was being pressured or rushed, I was treated with the respect that a customer deserves. So glad that I switched providers to Bell, John made the transaction smooth, easy, no nonsense and even kind of fun.
DH
Darby H
Dec 22, 2025
5.0
Joshua was a great help. I wasn't sure I was going to upgrade my device, but he found me the deal that made sense and took care of the rest.
AB
Ash Browne
Dec 14, 2025
5.0
John Bueno is the best employee of any company I have ever used. He fixed my problem that was taking me days to try and solve. Give this man a huge raise.
The Bell store is located at 1150 Douglas St, Level 1-218A, The Bay Centre, Victoria, BC, V8W3M9, Canada.
What are the Bell store's hours of operation?
The Bell store is open Monday to Wednesday and Saturday to Sunday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM. Holiday hours vary, so please check specific dates.
What telecommunications services does Bell Victoria Bay Centre offer?
Bell offers personal and business communications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Which payment methods are accepted at the Bell store?
The Bell store accepts American Express, cash, check, MasterCard, and Visa as payment options.
What products can I find at the Bell store in The Bay Centre?
You can find phones, tablets, mobile internet devices, mobile TV products, rate plans, and Lucky Mobile and Virgin Plus SIM cards at the store.
Does the Bell store provide support for internet and TV services?
Yes, Bell provides services such as television service provider options, channels and programming, pay per view, on demand, internet service provider, internet modems and connections, internet security, and more.
Which nearby retail stores can I visit along with the Bell store at The Bay Centre?
Nearby retail stores include GameStop for video games and media, Ardene for clothing and fashion accessories, and Shoe Warehouse for shoes and fashion accessories.
Are there nearby dining options around the Bell store at The Bay Centre?
Yes, nearby dining options include Edo Japan for Japanese fast food, Osa Café Dessert for bakery and desserts, and Opa! Souvalaki for Greek cuisine.
Where can I find financial and travel services near the Bell store?
Coast Capital Savings credit union and MaritimeTravel travel services are located nearby for banking and travel needs.
How can nearby transit and government services help me when visiting the Bell store?
Nearby Service Canada Centre and Passport Services, as well as the Government of Canada offices, can assist with government-related inquiries; these are conveniently located to help you combine errands when visiting Bell.