Business Details
1150 Douglas St, Victoria, BC
V8W3M9, Canada
Certified by Bell • Mar 08, 2026
(250) 220-7011
Certified by Bell • Mar 08, 2026
http://storelocator.bell.ca/bellca/en/BC/Victoria/Bell-Victoria-Bay-Centre/BC748
Certified by Bell • Mar 08, 2026
About
Certified by Bell • Mar 08, 2026
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Certified by Bell • Mar 08, 2026
Hours
Certified by Bell • Mar 08, 2026
Reviews
4.6
111 reviews
5 stars
97
4 stars
3
3 stars
3
2 stars1
1 star
7
- AFAlexandra Forman6 days ago5.0Had a wonderful experience switching over to Bell with Atharva Joshi, he made a very Complicated thing seemed very simple and chill.
- LKlaura KaufmanFeb 28, 20265.0My helper here at The Bay Centre was Personable, honest and Very helpful!He explained the present options and incentives clearly and hopefully the offer for the iPhone 16e will last until tomorrow Feb 29 2026 or even Monday March 1st as I plan to change my present plan from Telus. I also have my wifi with Telus which, unfortunately , I pay separately and it is too expensive. Presently I have a $20 plus bills with “Telus for good” . But getting it cost me $100s . Anyways if you wave the $80.00 connection fee I am in!! Thanks Laura
- MWmarie-Susan WardFeb 27, 20264.0I would hesitate to use Bell services, if I do, it would be with the caveat that I communicate with folks at the Bay Center. Bell is great - my situation, however, was unique and unusual - All the staff were courteous, focused on one client at a time, totally appreciated the help I received from staff with connectivity to Bell's Customer service on several occasions- esp navigating through the AI attendant (frustrating), John and Adam (et al) truly helpful. Thank you!
- MMMartinJan 29, 20265.0John, I Victoria bell. It was awesome! He was very clear and concise. I really knew what he was doing. They're lucky to have him at that location There should be more people like him. I'm working to help people with their phone issues and then purchasing a new phone Jeremy, a manager was also attentive. I'm glad I switched to bell from tell us I'm very happy!
- NSNitesh SutharJan 19, 20265.0I was just at the Bay Centre Bay store and Joshua helped me with an upgrade. He listened to what I wanted to achieve and proposed a better solution than what I had in mind. With his professional suggestion, we were able to come up with a plan (and phone price) that was significantly cheaper than what I was expecting. He was professional, knowledgeable, and I enjoyed the customer service he provided. For people who need new phones, please come see him. I will, hands down, refer family and friends to this wonderful young gentleman to help them save money on their new devices. This experience was top-notch and I would give this young man a 10 out of 10 rating. I hope whoever’s in the higher up the ladder, to give this man a raise for a job well done.
Frequently Asked Questions About Bell
Where is the Bell store located in Victoria?
The Bell store is located at 1150 Douglas St, Level 1-218A, The Bay Centre, Victoria, BC, V8W3M9, Canada.
What are the Bell store's hours of operation?
The Bell store is open Monday to Wednesday and Saturday to Sunday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM. Holiday hours vary, so please check specific dates.
What telecommunications services does Bell Victoria Bay Centre offer?
Bell offers personal and business communications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Which payment methods are accepted at the Bell store?
The Bell store accepts American Express, cash, check, MasterCard, and Visa as payment options.
What products can I find at the Bell store in The Bay Centre?
You can find phones, tablets, mobile internet devices, mobile TV products, rate plans, and Lucky Mobile and Virgin Plus SIM cards at the store.
Does the Bell store provide support for internet and TV services?
Yes, Bell provides services such as television service provider options, channels and programming, pay per view, on demand, internet service provider, internet modems and connections, internet security, and more.
Which nearby retail stores can I visit along with the Bell store at The Bay Centre?
Nearby retail stores include GameStop for video games and media, Ardene for clothing and fashion accessories, and Shoe Warehouse for shoes and fashion accessories.
Are there nearby dining options around the Bell store at The Bay Centre?
Yes, nearby dining options include Edo Japan for Japanese fast food, Osa Café Dessert for bakery and desserts, and Opa! Souvalaki for Greek cuisine.
Where can I find financial and travel services near the Bell store?
Coast Capital Savings credit union and MaritimeTravel travel services are located nearby for banking and travel needs.
How can nearby transit and government services help me when visiting the Bell store?
Nearby Service Canada Centre and Passport Services, as well as the Government of Canada offices, can assist with government-related inquiries; these are conveniently located to help you combine errands when visiting Bell.
Brand Certified Facts from Bell
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Certified March 08, 2026Yext Knowledge Graph
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