Bell

4.6
101 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
1644 Hillside Ave, Victoria, BC
V8T2C5, Canada

Hours

Reviews

4.6
101 reviews
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  • JJ
    Joseph
    Dec 21, 2025
    5.0
    I had a really great customer service experience with Kelly at this location. I bought a new phone less than a year ago and it has always had difficulty accessing the internet. I pay about $100 a month for data and high speed. I am able to hotspot to my laptop, but have little to no access with my phone. It so frustrating to not be able to sign into anything. I have tried repeatedly to get help from customer service. Communication with every rep is difficult and I feel as if they just want to get me off the phone. I went into the local Bell Store and just dreaded it. Luckily Kelly was working and is very customer service oriented. He genuinely wanted to help me. He explained my phone has an internal sim card. And what a sim card actually does. He replaced it with an external sim. And explained the process step by step. Unfortunately it hasn't fixed my problem. But it was nice to feel heard and someone tried to help. It's so frustrating. My phone is even is slow connected to my home WIFI. I'm not sure where to go from here. I travel quite a bit and no matter what city I am in it's the same problem. I would at least downgrade my plan, but that I work remotely. And being able to hotspot to my laptop is something......my phone is useless though.
  • LT
    Lorne Thirlwell
    Dec 7, 2025
    5.0
    Awesome Muhammed helped us out great flawless experience...will always come back
  • BM
    Banger Media
    Dec 7, 2025
    5.0
    Muhammad at Bell has been very easy to work with. We switched over to bell and got 4 new phones with him. He’s been extremely helpful and kind and made the whole process super easy. Definitely recommend going to him at Hillside
  • LM
    Laura Mindenhall
    Dec 3, 2025
    5.0
    Great service from Mohammond G.thankyou soo much
  • BO
    Brenda Osburn
    Nov 24, 2025
    5.0
    The help I got from Muhammad Ghouri at Bell Hillside store was exceptional, friendly and patient. I would recommend them to my friends.

Frequently Asked Questions About Bell

Where is the Bell store located in Hillside Centre?

The Bell store is located at 1644 Hillside Ave, Level 1-108A, Hillside Centre, Victoria, BC, V8T2C5, Canada.

What are the Bell store's opening hours?

The Bell store is open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 11:00 to 17:00. On November 11, 2025, it is open from 11:00 to 17:00.