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I wanted to share my awesome experience with Victoria. I came in to pick up my new phone, and she helped me with transferring everything from my old phone, to my new. It was having a bit of troubles and taking longer than expected because we had to update both phones, and took a couple hours. This location closes at 6, but she waited with me until 7:15pm (after they closed) just to make sure my new phone had everything it needed and there was no issues. We had great chats, and even played a couple games of hangman together to kill some time. Thank you Victoria for staying late and being so patient! I also love my new phone and my new plan.
AN
Amy Nash
Mar 28, 2026
5.0
What an outstanding group of employees that work at the Bell store in Mayfair. I went in there today to upgrade my phone and had the pleasure of working with Victoria. Not only was she polite, witty, and very nice. She also helped me save money on my monthly payment plan, set up my phone, and got me hooked up with a lovely case, charger and glass protector for a reasonable price. She was a pleasure to deal with and this is the only Bell store I will be going to going forward.
SM
Sean M
Mar 24, 2026
5.0
I went into the Mayfair location after another experience at a different Bell location didn't sit all that to well. I was looking at getting the new Samsung S26 Ultra if the deal made sense. Lauren, was the person who assisted me with all my questions and provided me with outstanding answers. She broke everything down and really put in the effort to make sure I had the information to make the right decision. Needless to say I ended up leaving with a new phone, no thanks in part to her excellent customer service. She made sure all my information was transferred over and that I was good to go. She even called a few days later called me to provide information about my billing and a general hows the new phone working. Thank you Bell and Lauren.
ML
M Lafrance
Jan 22, 2026
5.0
Amazing service at Bell Mayfair with Evan. He went absolutely went above and beyond to transfer my phone over to a new phone and a new plan from Roger’s. He made sure all was transferred before I left and even certain apps were transferred so I would not have to reset with photo id etc like the bc resident card. He was extremely patient at explaining everything pertaining to the cost and every step of the transfer. And surprise he was was able to give me a decent cash back for my old phone !!! Amazing 🌸
CA
C Angel
Jan 16, 2026
5.0
Mayfair Bell Centre, Evan, sales consultant was exceptional and assisted our family, providing information and pricing that we were looking for. Thank you so much! Anyone looking for in-store assistance should visit this location and ask for Evan!
What products and services does the Bell store at Mayfair Shopping Centre offer?
The Bell store offers Bell Mobility phones, tablets and mobile internet, Bell Satellite TV, Bell Fibe TV, internet service, home phone services, and related accessories and devices on Canada's best network.
Where is the Bell store located in Victoria, BC?
The Bell store is located at 3147 Douglas St, Level 1-632, Mayfair Shopping Centre, Victoria, BC, V8Z6E3, Canada.
What are the Bell store's regular business hours?
The store is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Bell store have special holiday hours?
Yes, for example on November 11, 2025, it is open from 11:00 AM to 5:00 PM, and on November 28 and 29, 2025, it is open from 9:00 AM or 10:00 AM to 9:00 PM, respectively.
What payment methods does the Bell store accept?
They accept American Express, Cash, Check, Mastercard, and Visa.
How can I contact the Bell store at Mayfair Shopping Centre?
You can contact the store by phone at +1 250-220-7000 or visit their website at http://storelocator.bell.ca/bellca/en/BC/Victoria/Bell-Mayfair-Shopping-Centre/BC747.
Which brands are featured at the Bell store in Mayfair Shopping Centre?
The store features Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Are there any popular stores near the Bell store at Mayfair Shopping Centre?
Yes, nearby stores include MAC Cosmetics, RW&CO., The Body Shop, Pandora, and GameStop, among others.
Can I visit other retail locations easily when shopping at Bell's Mayfair Shopping Centre store?
Definitely, the store is in a prime spot surrounded by retailers like Levi Strauss & Co., Saucony shoe store, and Swimco for swimwear, making it convenient to shop multiple stores in one visit.
Are there dining options near the Bell store in Mayfair Shopping Centre?
Yes, diners can enjoy meals at nearby restaurants such as Manchu Wok and TacoTime while visiting the area.
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