Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.7
246 reviews
5 stars
225
4 stars3
3 stars2
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Akash, Hark, and Rohan for their exceptional service.
Professionalism
Many reviews highlighted the professionalism and patience of the staff, particularly in assisting customers with complex issues and providing clear explanations.
Product Knowledge
Staff demonstrated a strong understanding of products and plans, helping customers find the best options tailored to their needs.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding billing issues and perceived pressure during sales.
- DNDebbie Newcombe2 days ago5.0Akash was amazing! So helpful and efficient. Made the process smooth and seamless
- LHLynn HoleDec 28, 20255.0Akash in the Pacific Centre Mall Vancouver kiosk was super helpful, knowledgeable and very patient. We had a few phones to change over and he explained plans and options well. Walked us through the changes clearly as changed the plans over, (which even involved a phone that wasn't with us at the kiosk). He went above and beyond to provide exceptional service. Thanks so much Akash!
- SRSarder Faridur RashidDec 24, 20255.0Akash. Topnotch service , crystal clear communication, Informative, and a friendly individual.He learns about your needs and caters to your requirements.
- SPSonya ParsadDec 23, 20255.0Akash was so great in helping me get the best deal for my existing phone! Was there to help a friend and I ended up switching myself. He took his time and was so informative and helpful. It was a long process and put up with our shenanigans like a champ! Best customer service I've recieved in a long time.
- LLLeiaDec 14, 20255.0Akash was exceptionally helpful when I went in to replace my phone. Despite my old phone having a broken screen, he went above and beyond to ensure all my information was transferred successfully. Professional, patient, and extremely helpful. Highly recommend!
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Pacific Centre?
Virgin Plus at Pacific Centre is open from 10:00 AM to 7:00 PM Monday to Wednesday, 10:00 AM to 9:00 PM Thursday and Friday, 10:00 AM to 8:00 PM on Saturday, and 11:00 AM to 7:00 PM on Sunday.
Where is Virgin Plus located in Vancouver?
Virgin Plus is located at 700 Georgia St W, Level 1-Z016, Pacific Centre, Vancouver, BC V7Y1K8, Canada.
How can I contact Virgin Plus at Pacific Centre?
You can contact Virgin Plus at Pacific Centre by phone at +1 604-484-4045 or visit their website at https://www.virginplus.ca.
What services does Virgin Plus offer at this location?
Virgin Plus offers telecommunications services, including cell phone sales and cell phone repair services at the Pacific Centre location.
Is Virgin Plus currently open or closed?
Virgin Plus at Pacific Centre is currently open, not closed.
Are there any tobacco shops near Virgin Plus at Pacific Centre?
Yes, Sheffield & Sons Tobacconists is a nearby tobacco shop where customers might stop by before or after visiting Virgin Plus.
Can I find eyewear and optician services near Virgin Plus?
Yes, Downtown Vancouver Optometry Clinic and FYidoctors Vancouver - Georgia are nearby eyewear and optician providers which customers might visit if they need eye care services.
Are there financial advising services near Virgin Plus at Pacific Centre?
Yes, there are several TD Bank Private Banking and Wealth Advisor offices nearby, including advisors Vineet Kochhar, Kathy Kakoschke, Neil d'Souza, Doris Yip, Min Jin Pak, Shak Lal, Maha Ramadhan, Rob Sarkissian, and David Dhaliwal.
Does Virgin Plus have any affiliated locations nearby?
Yes, Virgin Mobile Canada, a telecommunications company and mobile phone store, is located nearby.
Where can I find public radio or corporate offices near Virgin Plus at Pacific Centre?
Nearby, you can find Classic Rock 101 and CFox radio stations, as well as corporate offices such as Ernst & Young LLP and Ernst and Young.