Brand Certified
Virgin Plus
4.7(250 reviews)
Certified by Virgin Plus • Feb 22, 2026
Business Details
700 Georgia St W, Vancouver, BC
V7Y1K8, Canada
Certified by Virgin Plus • Feb 22, 2026
(604) 484-4045
Certified by Virgin Plus • Feb 22, 2026
https://www.virginplus.ca
Certified by Virgin Plus • Feb 22, 2026
About
Certified by Virgin Plus • Feb 22, 2026
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Certified by Virgin Plus • Feb 22, 2026
Hours
Certified by Virgin Plus • Feb 22, 2026
Reviews
4.7
250 reviews
5 stars
228
4 stars3
3 stars2
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Akash, Hark, and Peter.
Sales Experience
Customers reported positive experiences with the sales process, noting that staff provided clear explanations and helped them find the best deals.
Mixed Feedback
While many reviews were positive, some customers expressed frustration with service issues, particularly regarding account changes and billing problems.
Professionalism
Several reviews mentioned the professionalism of staff members, who were described as friendly and accommodating, making the experience enjoyable.
- GGGarv GillFeb 19, 20261.0So i’ve had a home phone line number with virgin for over 20 years. i wanted to change the phone port from virgin to telus, keep the number, just change the port. simple right? for 3 MONTHS i’ve been calling virgin to change the port, i had telus send the request MANY times, but every time virgin would say it’ll be done in a couple days. so a few months pass by and i call them maybe once or twice a month, they say the same thing, and sometimes they’d be like they didn’t get a request, every operator said different things. one day i decided to call both telus and virgin on separate lines, and they both kept blaming each other. virgin said telus didn’t send it, and telus said they sent it. eventually we found out virgin was denying the request to switch the port on their end. i mean i absolutely can’t believe it, who are the people virgin is hiring because they all need to be fired, absolute despicable service, and an absolute headache to deal with these people. 0/10.
- KFKim Alison FraserFeb 10, 20265.0Hark was amazing! Such a huge help! 10/10
- RLRyan LawrenceFeb 9, 20265.0I wanted to inform Virgin of a superstar - Peter at the kiosk at Pacific Center. He was very helpful and knowledgeable about the systems and products. Your assistance was appreciated.
- MWMike “Winter Wolf”Jan 30, 20261.0When asked help with a physical mobile problem he suggested I go to Samsung since still under warranty
- MLMatt LJan 16, 20265.0I had a good experience at this kiosk. They completed my upgrade and I left with a new phone, and they even threw in an essentials package that came with an iQ wireless charger, case, screen protector, and charging block. I was pretty stoked about that!
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Pacific Centre?
Virgin Plus at Pacific Centre is open from 10:00 AM to 7:00 PM Monday to Wednesday, 10:00 AM to 9:00 PM Thursday and Friday, 10:00 AM to 8:00 PM on Saturday, and 11:00 AM to 7:00 PM on Sunday.
Where is Virgin Plus located in Vancouver?
Virgin Plus is located at 700 Georgia St W, Level 1-Z016, Pacific Centre, Vancouver, BC V7Y1K8, Canada.
How can I contact Virgin Plus at Pacific Centre?
You can contact Virgin Plus at Pacific Centre by phone at +1 604-484-4045 or visit their website at https://www.virginplus.ca.
What services does Virgin Plus offer at this location?
Virgin Plus offers telecommunications services, including cell phone sales and cell phone repair services at the Pacific Centre location.
Is Virgin Plus currently open or closed?
Virgin Plus at Pacific Centre is currently open, not closed.
Are there any tobacco shops near Virgin Plus at Pacific Centre?
Yes, Sheffield & Sons Tobacconists is a nearby tobacco shop where customers might stop by before or after visiting Virgin Plus.
Can I find eyewear and optician services near Virgin Plus?
Yes, Downtown Vancouver Optometry Clinic and FYidoctors Vancouver - Georgia are nearby eyewear and optician providers which customers might visit if they need eye care services.
Are there financial advising services near Virgin Plus at Pacific Centre?
Yes, there are several TD Bank Private Banking and Wealth Advisor offices nearby, including advisors Vineet Kochhar, Kathy Kakoschke, Neil d'Souza, Doris Yip, Min Jin Pak, Shak Lal, Maha Ramadhan, Rob Sarkissian, and David Dhaliwal.
Does Virgin Plus have any affiliated locations nearby?
Yes, Virgin Mobile Canada, a telecommunications company and mobile phone store, is located nearby.
Where can I find public radio or corporate offices near Virgin Plus at Pacific Centre?
Nearby, you can find Classic Rock 101 and CFox radio stations, as well as corporate offices such as Ernst & Young LLP and Ernst and Young.
Brand Certified Facts from Virgin Plus
Virgin Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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