Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.7
386 reviews
5 stars
351
4 stars
9
3 stars3
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Jerome, Nav, and Nisal for their friendliness and helpfulness.
Staff Knowledge
Customers frequently noted the staff's knowledge and professionalism, with several reviews mentioning how well employees explained plans and options.
Problem Resolution
Several reviews indicated that staff were effective in resolving issues, with specific mentions of employees going above and beyond to assist customers.
Store Environment
While many reviews were positive, a few customers mentioned feeling uncomfortable due to the demeanor of some staff members, suggesting inconsistency in the store environment.
Communication Issues
A few customers expressed frustration with communication regarding order updates and follow-ups, indicating a need for improvement in this area.
- RPRiley Priaulx6 days ago5.0Team were extremely helpful and patient, got us a great deal too!! Thank you so much Nav, Nisal and Pouria.
- DDDorian Dalla-LiberaNov 17, 20255.0Just arrive to Vancouver and I had to setup my Canadian phone number. Jerome was very helpful and kind to provide me best support on that. Everything is now well set for me and clear ! Thank you again :)
- DRderek ralphsNov 1, 20255.0Nav was absolutely amazing in assisting me at an extremely stressful time. Her professionalism plus calm nature truly helped resolve a personal dilemma with all my communication. Can’t express my gratitude for Nav being so amazing
- NSNaz sabersheikhOct 29, 20255.0I’ve been a Bell customer for over 14 years, and I recently upgraded my phone with the help of Nav. Her customer service was outstanding — she is highly knowledgeable about the products and services Bell offers. Nav went above and beyond to ensure I had everything I needed, followed up with me about my phone and plan, and even assisted me over the phone to set up my new device. I truly appreciate her professionalism and dedication. I highly recommend visiting the Bell store at Pacific Centre and asking for Nav if you need assistance.
- ZMZack MajorOct 26, 20251.0These reviews seem fake, as my experience with this kiosk was sub par. The agents working there were immature and made comments in another language about me while I was standing there (and kept looking at me and giggling like they were children). While standing there and waiting for them to finish helping me, I saw them making comments about other customers who left after speaking to them. Very unprofessional and immature behavior. I've reported them to Bell.
Frequently Asked Questions About Bell
What is the address of the Bell store at Pacific Centre?
The Bell store is located at 700 Georgia St W, Basement-Z005, Pacific Centre, Vancouver, BC, V7Y1K8, Canada.
What are the Bell store's opening hours throughout the week?
The Bell store is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 11:00 to 19:00.
Which Bell services and products are available at this location?
This Bell store offers personal and business communication services including phones, tablets, mobile internet, satellite TV, rate plans, network coverage, and more. They provide Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect products and services.
What payment options does the Bell store accept?
The Bell store accepts American Express, Cash, Check, MasterCard, and Visa as payment methods.
What are some of the brands and devices I can find at the Bell store?
You can find the latest smartphones, tablets, connected devices, and accessories including brands like iPhones and Samsung at the Bell store.
How can I contact the Bell store at Pacific Centre?
You can contact the Bell store by calling +1 604-408-3433.
Is the Bell store accessible to English speakers?
Yes, the Bell store offers services in English.
What nearby public transportation options can help me access the Bell store at Pacific Centre?
Bus Stop 61031 serving routes 240, 241, 242, 246, 247, and N24 is nearby, making it convenient to reach the Bell store via public transit.
Are there any nearby shopping or dining spots to visit before or after your Bell store visit?
Yes, nearby shopping includes RW&CO. (women's clothing and fashion accessories) and Zegna (men's clothing and accessories). For a sweet treat, you can visit Purdys Chocolatier, a candy and dessert shop nearby.
Which professional services offices are close to the Bell store at Pacific Centre?
Nearby professional services include Ernst & Young LLP, Ernst and Young corporate office, and Clixeen marketing agency. These offices may be useful for business-related visits alongside your Bell store needs.