Bell

4.7
398 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
700 Georgia St W, Vancouver, BC
V7Y1K8, Canada

Hours

Reviews

4.7
398 reviews
5 stars
363
4 stars
9
3 stars
3
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like Jerome and Nav for their exceptional service.

Professionalism

Several reviews noted the professionalism of the staff, particularly in handling customer inquiries and providing clear explanations of services and plans.

Efficiency

Many customers appreciated the quick and efficient service they received, with several mentioning smooth processes for account setup and plan changes.

Mixed Experiences

While most feedback was positive, a few customers reported unprofessional behavior from some staff members, indicating inconsistency in service quality.
  • SB
    Soy milk Banana
    5 days ago
    5.0
    Nav is great girl!! She helped me a lot and she is very polite and working hard and quickly and gave me a great deal. I am so happy to contract here :) Thank you so much!!!
  • MC
    Mancilla Castillo
    Jan 3, 2026
    5.0
    I had a great experience with Bell! The team was amazing, – ROHAN helped me out very quickly and professionally. They were super knowledgeable, explained everything clearly, and made the whole process smooth and easy to change from Rogers to them. I really appreciated how efficient and friendly they were. Excellent customer service – highly recommend!
  • KT
    Kimberly T
    Dec 25, 2025
    5.0
    Got a new phone plan and Jerome was fantastic at helping me. He explained everything clearly and took his time to make sure I was properly set up. It was a seamless and easy transaction thanks to his help.
  • LM
    Laura Munro
    Dec 18, 2025
    5.0
    I had a great experience with the customer service at Bell. I went in to explore my options after my previous plan became too expensive, and Nav took the time to clearly explain everything without any pressure. She, along with Nisal and Pouia were patient, knowledgeable, and genuinely focused on providing me with the best possible service. I ended up switching to a $65 per month plan, which was significantly better than what I had been quoted elsewhere. The whole process was smooth, transparent, and stress-free. It was refreshing to receive such respectful and helpful service. This experience really reinforced my decision to switch providers. Highly recommend this location for anyone looking for honest advice and excellent customer care.
  • VV
    vala vakilian
    Dec 15, 2025
    5.0
    Great service from the people there. Jerome handled my account transfer and was friendly and patient throughout the whole process.

Frequently Asked Questions About Bell

What is the address of the Bell store at Pacific Centre?

The Bell store is located at 700 Georgia St W, Basement-Z005, Pacific Centre, Vancouver, BC, V7Y1K8, Canada.

What are the Bell store's opening hours throughout the week?

The Bell store is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 11:00 to 19:00.