Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.5
453 reviews
5 stars
387
4 stars
9
3 stars
9
2 stars4
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Mandy, Navpreet, and Fakhir.
Mixed Experiences
While many reviews were positive, there were also several negative experiences reported, particularly regarding unprofessional behavior from some staff members.
Product Knowledge
Customers appreciated the staff's ability to explain plans and products clearly, helping them make informed decisions.
Service Efficiency
Several reviews noted that the service was quick and efficient, with staff assisting in a timely manner during phone upgrades and plan changes.
- WSWahed Suhrabi1 day ago5.0Mandy was super kind and helpful she walked us through every process of the set up.
- JBJason Bonett6 days ago1.0Guidlford Mall Bell, I walked in there was 4 employees in Uniform just standing around No Customers except two guys that walking an out because noone even acknowledged them, the Skinny girl looked at me rolled her eyes and went to the back the others were just chatting I said to the girl after she came back; i had a question she said "if you are looking for phones you need to call the stores and asked if they have what want" i said I am at the store and she said No you need to call. So i walked out, how are these people even in business no wonder that store is always empty
- NSNORAIR saygJan 4, 20265.0Mandy is a great person and she is wonderful in her job
- LSLawrence SalaverDec 31, 20252.0I just moved my phone services with Bell during Boxing day but I'm not happy with their customer services. I called their customer services but I was put on hold & the agent never came back to me. I decided to go to the store since I live close to the mall (I was still on hold on the phone until I reached the store). As soon as I got in, I was never greeted & was told to go to where I changed my plan. Although he was able to answer my concern, he never showed any interest in assisting me. Very bad first customer service experience.
- AHArly HuamanDec 26, 20255.0Randy helped me a couple months ago and today I went back and he was excellent! He helped me with some issues I had and answer all the questions. Really good location!
Frequently Asked Questions About Bell
Where is the Bell store located in Surrey?
The Bell store is located at 10355 152 St, Level 1-1153, Guildford Town Centre, Surrey, BC, V3R7C1, Canada.
What are the Bell store's hours of operation?
The Bell store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday. On holidays like November 11, it operates from 11:00 AM to 7:00 PM.
What products and services does the Bell store offer?
Bell offers phones, tablets, mobile internet, mobile TV, rate plans, network coverage and travel services, Lucky Mobile and Virgin Plus SIM cards, television service including satellite TV, internet services, home phone, and other telecommunications.
Which payment options are accepted at the Bell store?
The Bell store accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What brands are available at the Bell Guildford Town Centre store?
Brands available include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
How can I contact the Bell store at Guildford Town Centre?
You can contact the Bell store by phone at +1 604-495-8000.
What languages are spoken at the Bell Guildford Town Centre store?
The Bell store staff primarily speak English.
Where can I find the Bell store's website for more information?
More information about the Bell Guildford Town Centre store can be found at http://storelocator.bell.ca/bellca/en/BC/Surrey/Bell-Guildford-Town-Centre/BC764
What nearby stores can I visit before or after shopping at the Bell Guildford Town Centre store?
You can visit nearby stores such as Apple Guildford Town Centre for electronics, LOFT and RW&CO. for clothing, and The LEGO Store for toys, all within Guildford Town Centre.
Are there any nearby dining or refreshment options near Bell Guildford Town Centre?
Yes, nearby you can enjoy drinks or snacks at Presotea Guildford Mall, which offers bubble tea and smoothies, and Saint Germain Bakery for baked goods.
What nearby services support health, insurance, or beauty needs around Bell Guildford Town Centre?
Nearby you can find Sussex Insurance - Surrey Guildford for health insurance services, The Insurance Services Department of London Drugs Ltd. for pharmacy needs, and beauty services such as Zennkai Salon and Eccotique Spa and Salon.