Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
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Many customers reported rude and unhelpful staff, leading to a negative experience.
Misleading Information
Several reviews mentioned being misled about pricing and plans, causing frustration and dissatisfaction.
Positive Experiences
A number of customers praised specific employees for their helpfulness and professionalism, highlighting good service.
Long Wait Times
Customers frequently complained about long wait times and inefficient service during their visits.
Store Management
Negative feedback included complaints about the store manager's unprofessional behavior and lack of empathy.
SM
Shera Masih
Oct 7, 2025
1.0
Very bad experience at this Bell store. The employees were rude and not helpful at all. They didn’t try to solve my issue and spoke in a very disrespectful way. I’m very disappointed with their customer service. Person was working 5 oct 12pm afternoon shift.. he said nobody gonna solve your problem.. then i went to nordel way store he solved within 10 min ….
CS
charanjit singh
Oct 7, 2025
1.0
Very bad experience at this Bell store. The employees were rude and not helpful at all. They didn’t try to solve my issue and spoke in a very disrespectful way. I’m very disappointed with their customer service.
SK
Sukhmandeep Kaur
Aug 4, 2025
1.0
I had a very bad experience at the Bell store. The salesperson was extremely rude and didn’t know how to talk to customers. We are also working people, but we still know how to speak respectfully with others. His attitude was completely unprofessional and disrespectful. Bell should train their staff to treat customers properly. I do not recommend this location to anyone.
AP
abijot Pandher
Feb 7, 2021
5.0
Best customer service ever! I was having troubles with Apple Watch for like two months. The guy working there spent like an hour to solve our issue. And now our watch is working fine. Glad to receive customer service like this.
What types of products and services does Bell provide at the Payal Business Centre in Surrey?
Bell offers smartphones, tablets, connected devices, accessories, and personal and business communication services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What are the store hours for the Bell location at Payal Business Centre?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the Bell store at 12885 80 Ave offer curbside pickup services?
Yes, Bell at Payal Business Centre offers curbside pickup for your convenience.
Which payment options are accepted at the Bell store in Surrey?
The Bell store accepts American Express, Cash, Check, Mastercard, and Visa.
Where is the Bell store located in Surrey?
Bell is located at 12885 80 Ave, Suite 102, in the Payal Business Centre, Surrey, BC, postal code V3W0E6, Canada.
What brands can I find at the Bell store in Payal Business Centre?
You can find Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect brands at this location.
What nearby professional services can customers access close to Bell at Payal Business Centre?
Nearby professional services include Point Zero Global Services, Watan Immigration Inc, West Hill Immigration Inc., Raj Katlaria accounting and beauty services, Skygate Immigration Services, Raj Gill Law Corporation, and One Way Immigration Solutions, among others.
Are there any nearby immigration service providers customers might visit near the Bell store?
Yes, nearby immigration services include Watan Immigration Inc, West Hill Immigration Inc., Skygate Immigration Services, Outset Services, One Way Immigration Solutions, Apni Immigration Services Inc., and AJA Immigration Consultants.
Where can customers find jewelry stores near the Bell location in Payal Business Centre?
Nearby jewelry stores include Surrey Gold Jewellers, ICED Diamonds and Co, and Zevar Gold & Diamond Jewellers, great places for shopping before or after visiting Bell.
How can I contact the Bell store at Payal Business Centre if I have questions?
You can reach the Bell store by phone at +1 778-578-7870.